• Overseeing the Center’s performance, ensuring effective translation and interpreting services are delivered to clients according to the set standard of quality and time• Leading efforts to increase the demand for TTC services and offering, through stakeholder engagement• Increasing revenue channels within the Center, through introducing new lines of services• Assisting CHSS Dean’s Office with operational and managerial governance, steering the flow of operations

Providing input and receiving feedback on College’s current performance and future direction

• Reviewed cost structure of TTC offerings, ensuring that cost is minimized and revenue is maximized• Catered for new channels of services, through stakeholders engagement and collaborations

• Created the College’s strategic map and values, effectively documenting and communicating the colleges aspirations, objectives, and principles• Established departmental planning cycle, strengthening a performance driven culture within the college• Developing and managing stakeholders’ relationships and agreements within the college, growing the number of strategic partners and collaborations within the local community• Managed the marketing and communications function within the College, improving overall awareness of the College and its offerings

Led the implementation of corporate performance management, measurement and reporting to ensure corporate scorecards are aligned and measuring delivery of QDB strategy.

Assisted the Head of Corporate Planning in implementing corporate performance management, measurement and reporting to ensure corporate scorecards are aligned and measuring delivery of QDB strategy.

Assisted CMU-Q attract potential students through participating in reach-out activities, communicating with high school students and parents about university studies, answering their questions about Qatar Foundation's partner universities.

Conducted a translation services market study, helping the management setting up a strategic direction.

Assisted with organizing the Second Annual Translation Conference through:• contacting key speakers and participants, meeting their needs and expectations for the event.• leading a group of student volunteers, encouraging them to apply educational skills in the work field.• controlling book purchases and sales during the events, applying basic financial skills.

Assisted the Accounting manager with:• Completing daily cash flow entries, keeping transaction records for future reference.• Balancing monthly bank statements, documenting the company's financial status.• Auditing English and Arabic documents, adapting flexibility in translation and assuring accuracy in reporting.