Nicole Marcheterre Email & Phone Number

Morristown, Vt, Us

Seattle, Washington, United States

Supports HR leadership projects including talent acquisition, benefits management, and organizational development.

Bellingham, Washington Area

Days for Girls increases access to menstrual care and education by developing global partnerships, cultivating social enterprises, mobilizing volunteers, and innovating sustainable solutions that shatter stigmas and limitations for women and girls. Provided project consulting and volunteer services in a variety of capacities including executive operations, human resources, strategic planning, and project management.

Middlebury, Vermont

Middlebury Interactive Languages is a fast growing, edtech company with the mission of advancing global engagement through language education. Responsibilities include: •Identify and develop plans to grow the summer programs revenue by researching industry and adjacent industry trends and initiating business development opportunities with potential partners, including partnerships with foundations, schools, and non-profit organizations interested in sending students to MIL summer programs. •Oversee cross-functional efforts between marketing and Academies to forecast and drive enrollment and business growth.•Oversee contract negotiations with partner institutions.•Responsible for providing financial analysis and business insight for Summer Academies.•Oversee all enrollment efforts and ensure successful attainment of revenue targets.•Provide day-to day management and oversight of Summer Academy budgets.•Build, update and maintain forecast models for areas of responsibility.

Burlington, Vermont Area

Provide program planning and project management for Continuing and Distance Education (CDE) online non-credit certificate programs and courses. Collaborate with CDE program developers, instructional designers, faculty and campus divisions regarding feasibility, market research, course enrollments and assessment, budgeting and planning for all newly developed programs. Responsibilities included: provided overall project management for online professional certificate programs and degree programs, managed timelines, planning all aspects of instructional documentation, process and support, oversee logistical coordination, program delivery, information flow and support services. Worked with various stakeholders to establish project scope, budget and timeline. Collaborated with marketing team on identifying the audience and marketing initiatives.

Remote

Remotely consult with the Executive Director and collaborate with multiple departments including operations, accounting, billing, marketing, and human resources to ensure all facets of a medical group practice with 33 providers in 21 locations in the DC Metro area to meet business growth goals. Areas of consulting include: •Strategic Planning and Project Management: develop strategy maps and process flows to implement strategic goals meeting ethical standards; design a new organizational structure and strategy to implement a reorganization of the corporate structure to prepare for future growth; assess and advise on long and short-term goals; redesign the accounting departments’ processes and procedures to ensure internal and external efficiency; coordinate corporate office relocation which entails advising on procurement of office inventory, furniture, and administrative supplies.•Marketing: Implement patient centric marketing strategies to increase competitive advantage, design internal and external newsletters, create press releases, update social media outlets, and plan and manage events.•Human Resources: Oversee Full cycle recruitment for a variety of vacant positions within the organization.

Washington D.C. Metro Area

Worked directly with the Senior Associate Dean at Georgetown University’s McDonough School of Business on all aspects of identifying opportunities for creating new executive degree programs, including leading the development, and successful launch of three Executive Degree Programs: Master of Science in Finance Online; Corporate International Master – a management program delivered in Sao Paulo, Brazil created in partnership with ESADE Business School and Fundação Getulio Vargas; and District of Columbia Public Schools Executive Master’s in Leadership – a grant funded leadership program. Responsibilities included: -Managed all aspects of marketing including the development of website and print collateral material, coordination of advertising, media relations and launch events in cooperation with the communications office -Cultivated and managed relationships across various university leaders and stakeholders including senior administrators, faculty, international partners, and online vendors to ensure effective program development-Developed proposals, which included curriculum, program structure, and market details for programs-Created and monitored budgets to ensure viability of potential new programs in cooperation with the finance manager -Worked external stakeholders to support and process grant funding for multiple programs-Developed guidelines and procedures to ensure compliance with domestic and international university and government regulations for online, domestic and international degree programs -Hired, trained and supervised a Program Development Coordinator and three work-study students-Created standard operating procedures to streamline the university-wide contract approval systems for new programs which ultimately served as the model for online degree programs-Researched and analyzed new market opportunities for viability based on three points of emphasis: sustainability of the partner/vendor relationship, prestige and profitability

Washington D.C. Metro Area

Managed the development of new executive degree programs at Georgetown University’s McDonough School of Business, which allowed the school to expand into new geographic markets and areas of focus. Responsibilities included: •First hire in the newly created Program Development function within the Office of Executive Education•Conducted program planning including support for curriculum development and quality control as the project manager for each new program starting in Executive Education•Extensive client, partner, and university interaction - participated in committees and task forces designed to improve the quality of service to students; performed excellent customer relations and communications on behalf of Executive Degree Programs in day-to-day interactions with faculty, other staff, clients, and vendors•Supported the marketing and admissions for new executive degree programs•Coordinated successful event planning in preparation for each new program’s launch

•Office Administrator: manage all aspects regarding daily operations including but not limited to supporting executive education events, as well as providing necessary support for admissions and student services, scheduling meetings on all office calendars, greeting executive clients/students and McDonough School of Business staff, assisting with program operations with degree and non-degree programs, acting as Building Manager liaison, inventory management, and assisting with admissions application scheduling of interviews. •Executive Assistant: provide high level of support for Sr. Associate Dean and other senior staff as needed. •Provide program management support for executive students within the Executive Degree Programs.•Marketing Manager: web development and brochureplanning/processing/editing/design/distribution. •Organizational/Space Planning Manager: room reservation manager/moderator and responsible for the aesthetics/feeling/management of executive office space. •Human Resources: recruit and manage work study students, review hourly time sheets prior to processing

•Identify employee issues and determine level of response needed. •Provide information and troubleshoot benefit and payroll issues for employees•Utilize multiple systems to verify, update, and add data•Monitor incoming volume and complexity of issues to triage critical or expertise specific issues to designated resources. •Review, evaluate, and process daily HR transactions to include I-9, W-4, Temporary Employee Payroll, Personal Action, and other forms for faculty and staff. •Participate in collaborative problem solving directed at attainment of team goals. •Mail processing and distribution•E-mail processing: help with issues that employees are having and respond to them in a timely fashion. •Assist in yearly projects: W-2 processing, Flexible Spending, Benefits Fair, Open Enrollment for Benefit Administration, and Faculty Orientation.

•Payroll, Accounts Payable, Accounts Receivable, Bank Reconciliation, Invoicing and Billing, Taxes•Human Resource duties concentrating in health insurance, workman’s compensation, employee benefits, and hiring. •Customer service•CDL Compliance Officer- VT DOT Training

•Customer Service•Phone Communications•Handling and counting money, balancing ATM systems

Bachelors, Business Management

Master Of Public Administration (M.P.A.)

Course work: Staff Evaluation & Development Challenge of Multiculturalism in Education and Society Global Public Health Organizational.

Business/Accounting

High School Diploma

Activities and Societies: Students Against Destructive Decisions Program Director of "Every 15 Minutes"