Business Analyst - Cloud Systems, Gpo
Current
San Antonio, Texas Metropolitan Area
- Acted as a quoting and contract system liaison for Deal Management globally, providing guidance and resolving issues on complex Oracle and Oracle Health transactions.
- Led comprehensive data analysis projects focusing on Guidance tickets under the subcategories DM Help, Complex, and Standard workarounds by calculating and identifying the most common issues raised under each.
- Provided support for project activities related to system and process improvement to accelerate deal flow and eliminate manual touch on transactions.
- Worked with Global Deal Management Process teams to analyze and assess the best system changes and improvements for scaling Cross LOB Oracle and Oracle Health business.
- Developed solutions for Oracle’s complex customer requests for all lines of business: Cloud, License, and Hardware
- Identified and communicated risk resulting from new corporate initiatives; determined impact to existing business procedures.