Nikolaos Mariolis Email & Phone Number

Heraklion, Crete, Gr

– Develop and mentor the team of existing Product Owners to continuously refine a synchronised vision for each product – Coordinate Prioritised Release Backlogs definition, prioritisation and maintenance (grooming) – Calculate, update, present and justify each release value to stakeholders – Drive and maintain uncompromised product quality standards – Ensure clear definition, communications and adherence to release acceptance criteria – Ensure clear definition and communications of requirements through use cases and epics, and adherence to their acceptance criteria – Translate weekly Scrum reports to broader audiences – Collaborate with Project Manager and Chief Architect to produce and own 3- year portfolio roadmap – Drive adoption of JIRA or a similar tool as a single real-time source of truth about the state of each release – Key contributor to consensus-driven decision making in R&D department and management

Heraklion, Crete, Gr

Heraklion, Crete, Gr

• Design and implementation of management of purchase and sale contracts and special offers. With the help of the system, the company concludes cooperation contracts every year with more than 2000 hotels in Greece.• Design and implementation of transport services management. Company has created over 3000 routes in the system.• Design and implementation of activities management system. Through the system company handles activities in 15 destinations with continuous enhancement.• Design and implementation of a system for combination of accommodation, transport, activities in a multi-day vacation package.• Design and implementation of a system for pricing, cost control and financial management.• I designed and developed a helpdesk ticketing system, for customer service fully connected to the operation management system.• I designed and transferred the entire infrastructure for office automation services to the cloud using the Microsoft 365 platform.• I connected the operation management system, with applications of the 365 platform, such as Sharepoint Online, Teams, Power BI. I created process automation flows, using PowerAutomate by connecting the management system.• Design and development of an online travel distribution system XML / JSON Web Service API fully integrated with the operation management system.• Design and development Customers B2B Extranet.• Design and development Suppliers B2B Extranet• Design and implementation of a selling excursion system via mobile or web• Design and development mobile application Avra-Rep• Design and development online volatile packaging B2B system Itinerary Builder.• Design and development Company Site Avra.travel

Heraklion, Crete, Gr

• Design, implementation, system of conversion of price files and availability in EDF protocol and upload of the generated files in the Marketplace Peakwork platform.• Design, implementation, system of conversion of price files and availability in OTDS protocol.• Design, implementation of XML / JSON Web Service API with Lowcostholidays client. Gradually the turnover through the connection amounted to 10 million euros.• Design, implementation of XML / JSON Web Service API with Onholiday and Eurorooms clients. Gradually the turnover through the connection amounted to 9 million euros.• Design, implementation of XML / JSON Web Service API with OntheBeach client. Gradually the turnover through the connection amounted to 12 million euros.• Design, implementation of XML / JSON Web Service API with LoveHolidays client. Gradually the turnover through the connection amounted to 5 million euros.• Design, implementation of XML / JSON Web Service API with marketplace TravelgateX• Design, implementation of XML / JSON Web Service API with marketplace Juniper.• Design, implementation of XML / JSON Web Service API with marketplace Travolutionary.• Design, implementation of XML / JSON Web Service API with marketplace WebBookingExperts.• Design, implementation of XML / JSON Web Service API with marketplace Trasso.• Design, implementation of XML / JSON Web Service API with marketplace Intuitive.

Heraklion, Crete, Gr

Applied the methodology of Business Process Re-engineering, achieving more than 100% of continuous improvement of flexibility and effectiveness across the daily workflows.Replaced with automated flows are more than 250 operational manual processes for the moment.

• Design - installation of network, business.• Design - Installation - development of solutions to service the operation.• Design - Development - Installation of a Microsoft Sharepoint Server based solution with development of Workflows for task automation.• Establishment of an automatic booking process in the management system.• Development of integrated communication system, management system, call center, company intranet• The whole process improved the customer satisfaction for the provided services by 100%, as well as increased the generated turnover from the provision of services to the customer by 60%

• Design - installation of network, business.• Design - Installation - development of solutions to service the operation.• Design - Development - Installation of a Sharepoint Server based solution with development of Workflows for task automation.• Establishment of an automatic booking process in the management system.• Development of integrated communication system, management system, call center, company intranet• The whole process improved the customer satisfaction for the provided services by 80%, as well as increased the generated turnover from the provision of services to the customer by 60%

• Group of companies with activities: o Super Market o Parking o Fast Food o Supply chain management for supermarkets.• Installation design and implementation of a warehouse tracking system for supply chain management. Improved recording and inventory procedures by 70% with reduced loss costs by 45%• Installation design and implementation of a portable pricing system for supply chain management. 22% increase in incoming orders

• Design, Development and Installation of network systems, Connected branch connections with Virtual Private Networks.• Design, development and installation of office automation systems using Microsoft products such as Microsoft Small Business Server, Microsoft Exchange Server, Microsoft SQL Server, Microsoft Sharepoint Server, Microsoft Biztalk Server. In a wide range of companies such as travel agencies, hotels, agricultural cooperatives, commercial enterprises, handicrafts. Join the company in the Microsoft Gold Partner program.• The project increased the company's turnover in the provision of specialized IT services by 45%

As a natural continuation of my course, the start-up of the sole proprietorship Activesoft emerged, with the aim of providing high quality integrated IT solutions. The company focuses on the Leisure and Travel industry. In a large number of such companies, IT systems are implemented that meet the specialized needs of automation, communication, and digitization of operating processes.During this period, the analysis, design and development of software called Tourop began. This software is based on the Microsoft SQL Server relational database v 6.0 was a pioneering system for managing the operations of a tourist organization.

At one of the largest IT companies in Crete, I was responsible for serving corporate clients in the design, development, installation of networks using Microsoft products as well as their integration with existing Unix systems. This activity gave me the opportunity to specialize in Microsoft products and solutions by essentially introducing the concepts of VPN via Internet (1998), On Premises Mail Server, File Server, Team Working using Outlook and Sharepoint Server in the small and medium enterprises of the island. I was in Crete at the time, if not the only one, one of the few certified MSP (Microsoft Certified Professionals) and MSBS (Microsoft Small Business Specialists)During this period the company was the first with a difference in the design and installation of integrated information systems in hotels and tourist offices.

Project Μanagement in proposals that were included in the Integrated Mediterranean Programs.

New York, Us

In the era of Homecomputers responsible for customer service through the legendary Homecomputers family ATARI ST, ATARI TT.Development of services related to activities such as Music Sequensing, Sound Sabling, Desktop Publishing, 2D Animation, Gaming.