Directed the daily operations of a branch with 13 employees and a 500 (+) car fleet. Established sales goals and oversaw Profit & Loss performance, initiating business-driven adjustments based on results versus projections. Utilized consultative selling methods to establish customer preferences and identify product/service solutions that demonstrates the value of Enterprise-Rent-A-Car services versus competitor offerings. Negotiated contract terms, including profitable price structures that aligned with company goals for sales and revenue. Provided demonstrations and shared marketing materials that influenced buying decisions. Maintained operational and merchandising standards. Executed inventory management processes that included product rotation and documentation of damages, and ensured a safe environment to protect company assets. Created work schedules and coordinated assignments to meet the needs of the business. Provided opportunities for advancement, and developed staff through goals, training, performance recognition, and corrective actions. Introduced training programs designed to improve sales representative skills related to presenting value added services and providing a level of customer service excellence and quality control that drives retention. HIGHLIGHTED ACCOMPLISHMENTS- Ranked #1 in operating profit 23 out of 24 months. - Provided training and development for employees, leading to 15 level 1 and 14 level 2 promotions. - Sustained double digit fleet growth 2013 - 2015.

Managed a three person staff, ensuring efficient operations in support of auto and homeowner insurance product sales. Performed cold calling activities for underwriting approval of new policies. Maintained a high level of competitor and insurance product knowledge in order to explain the features of products/services and incorporate cross-sell strategies that provide added value and influence purchase decisions. Performed market trend analysis that helped to enable accurate forecasting and identification of customer needs for technical solutions. Utilized market intelligence to establish strategic plans with sales and revenue milestones. HIGHLIGHTED ACCOMPLISHMENTS- Promoted three times in a year. - Earned performance bonuses from generating new business.