Nicholas Brown Email and Phone Number
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➥ In order to succeed in today’s competitive business environment, a Product Manager / Project Manager needs a carefully calibrated balance of planning, KPI management and leadership expertise. I combine over 12+ years’ experience leading project planning, prioritization and execution for three high-profile Fortune 500 financial/Insurance corporations; making the forward-looking decisions that drive exponential business growth; driving transformation and innovation across teams and departments; and painstakingly laying the foundations for success – one project at a time.➥ I excel at identifying and prioritizing high-potential projects, driving organizational efficiencies, transforming performance bottlenecks into opportunities for growth, and incorporating transformation and change management to streamline project delivery. I believe a successful Project Manager must combine a hands-on, detail-driven mindset with a holistic, top-down organizational vision to create a versatile strategy that successfully unites short-term business goals with long-term strategic objectives.➥ In today’s rapidly evolving corporate environment, yesterday’s solutions do not solve tomorrow’s problems. I am an agile professional with the cognitive flexibility to stay one step ahead of change, shift gears when the context calls for it, and respond to challenges with competence and conviction.➥ I have the communication skills to clearly articulate my vision, persuade people to take action, and get the ball rolling in the right direction. Whether I’m sending out emails, communicating with a partner, negotiating with a vendor, or anything in between; I communicate quickly, accurately and effectively.☛ Key Skills ☚ ✦ Business Strategy & Plan Execution✦ Product Development & Delivery✦ Opportunity Identification/Capitalization✦ Performance & KPI Management✦ Team Leadership & Development✦ Cross-Functional Collaboration✦ Innovation Driver & Change Agent✦ Relationship & Partnership Building✦ Workflow & Process Improvement✦ Project Management & Oversight✦ Top-Tier Communicator & Negotiator✦ Vendor Management✦ Finance & Insurance Industry Expertise
Guardian Life
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Head Of Benefits Technology StrategyGuardian Life Feb 2024 - PresentNew York , Ny, Us
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Director, Retail Product & DeliveryGuardian Life Jun 2021 - Feb 2024New York , Ny, UsGuardian Life is a Fortune 500 company focused on inspiring well-being. We offer life, dental, disability, and other innovative products. ⌨ Learn more about the company at: www.guardianlife.comAs Director, Retail Product & Delivery, I’m responsible for developing, implementing, and maintaining Individual Group Retail products, services, and systems supporting our distribution and partner channels. I lead a team of Delivery Managers & shared resources that support our goals by identifying, initiating, planning, executing, and controlling program-level opportunities. As a result, we deliver tangible, top-line, operational, and technical solutions that reduce cost, improve operating efficiency, and wow the customer! I work cross-functionally to identify opportunities and set strategic direction. I prioritize, fund, and oversee agile train initiatives. I ensure team alignment and am accountable for business end-to-end systems and processes with Distributors and Partners. Among my accomplishments, I’ve:➥ Successfully migrated admin systems, impacting 21 states and 200K+ inforce Policies. ➥ Designed, Developed & Implemented a highly successful, market-leading individual dental plan which includes innovative new teeth whitening benefits. ➥ Combined disciplined project management with Agile best practices, working cross-functionally to build self-sufficient and high-performing teams. ➥ Aligned resources, funding, and timelines delivering operational improvements, system enhancements, and new product features. ➥ Represented our business, products, and solutions with Distributors and Partners.
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Member Of The Board Of AdvisorsCathleen Stone Island Outward Bound School May 2024 - PresentBoston, Massachusetts, Us -
Project Portfolio ManagerLincoln Financial Group Apr 2020 - Jun 2021Radnor, Pa, UsAs Project Portfolio Manager, I led the planning, prioritization, execution, and delivery of programs and project pipelines that enabled business capability and delivered value; ensuring alignment with strategic business goals and operational objectives. I collaborated with key cross-functional stakeholders and project/program teams to ensure priorities were established and objectives were met within prescribed timeframes and budgets. I developed strategic goals and Key Performance Indicators to identify opportunities and performance bottlenecks; enabling accurate, real-time appraisal of portfolio health. I also conducted full-scope financial impact assessments to track estimates and capture realized benefits.Among my accomplishments, I have:➥ Completed 22 major projects in 2020, leading to estimated cost savings of over $4 million. ➥ Spearheaded and embedded Acuity PPM software to synergize group efforts and minimize potential for miscommunication. Contracted and negotiated with vendor, oversaw roll-out and ensured program adoption and buy-in with all Project Managers.➥ Reengineered processes by centralizing key functions to ensure consistent quality and incorporating new vendor solutions to maximize opportunity identification; leading to expected cost savings of $4.5 million in 2022. -
Director, Project ManagementLincoln Financial Group May 2018 - Apr 2020Radnor, Pa, UsAs Director, Project Management, I led, supported, coached and mentored a team of 6 Project Managers and process improvement consultants accountable for a multitude of tech/non-tech projects, including Agile development and transformation road-mapping. I oversaw all aspects of project management through planning and execution, including: scheduling, scoping, budgeting, ensuring all resources are aligned according to plan, communicating with stakeholders, assessing and managing change control to eliminate project impacts, and proactively addressing all risks, issues and dependencies. Among my accomplishments, I have:➥ Managed 26+ projects in 2019; achieving 20K+ hours of annual efficiency gains and over $4.9 million in non-FTE savings.➥ Regularly identified opportunities within existing project portfolio to create efficiencies and enhance ROI.➥ Combined disciplined project management with Agile best practices; working cross-functionally across divisions to build self-sufficient and high-performing teams. ➥ Built a comprehensive project management framework; designed and maintained Claims Project Standards.➥ Successfully steered the company through a major Liberty/Lincoln merger; taking charge of numerous high visibility integration initiatives that promoted efficiencies and cost savings.➥ Developed and managed a tool, Collaborate@Work, to capture frontline idea generation.
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Director Project ManagementLiberty Mutual Insurance Mar 2018 - May 2018Boston, Ma, Us -
Program | Project ManagerLiberty Mutual Insurance Sep 2016 - Mar 2018Boston, Ma, UsAs Program/Project Manager, I was accountable for planning, managing and delivering a suite of complex projects, for the Group Life Claims operation, overseeing strategy, scheduling, scoping and budgeting. I was handpicked to create a Claims Project Management Office; introducing a disciplined Project Management process based on accountability and continuous process improvement while simultaneously directing strategy and planning for the largest Group Benefit Claims projects.Here are some of the ways I’ve made positive contributions to business growth:➥ Built a new product offering for New York Paid Family Leave, designed new operating standards, and managed nationwide implementation. Product was successfully launched covering 308K lives day one.➥ Oversaw integration of a third-party vendor, streamlining medical record gathering and freeing up Case Manager Capacity. Achieved an estimated $1.9 million in cost savings.➥ Unified, standardized and centralized vendor contracts; surpassing targeted cost savings of $5.25 million in 2017.➥ Led a Business Excellence initiative, achieving approximately $9 to $11 million in annual operational efficiency savings.
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Senior Business AnalystLiberty Mutual Insurance Jun 2013 - Sep 2016Boston, Ma, UsAs Senior Business Analyst, I managed the Home Depot account. I redesigned KPIs and Loss Metrics, negotiated customer renewals, established goals, and drafted statements of work. I received an award for outstanding customer service and client appreciation.
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Business Analyst IiLiberty Mutual Insurance Jun 2011 - Jun 2013Boston, Ma, UsI was accountable for analyzing workers compensation data to identify trends and mitigate costs. I also reviewed billing systems and provider networks, and supported Product Managers and the National Medical Director.
Nicholas Brown Skills
Nicholas Brown Education Details
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Unh Peter T. Paul College Of Business And EconomicsMarketing And Management (Dual Major)
Frequently Asked Questions about Nicholas Brown
What company does Nicholas Brown work for?
Nicholas Brown works for Guardian Life
What is Nicholas Brown's role at the current company?
Nicholas Brown's current role is Head of Benefits Technology Strategy ➥ Product Delivery | Portfolio & Project Management | Vendor Management.
What is Nicholas Brown's email address?
Nicholas Brown's email address is ni****@****ial.com
What schools did Nicholas Brown attend?
Nicholas Brown attended Unh Peter T. Paul College Of Business And Economics.
What skills is Nicholas Brown known for?
Nicholas Brown has skills like Customer Service, Microsoft Excel, Visual Basic, Html, Microsoft Office, Management, Access, Data Analysis, Analysis, Photoshop, Illustrator, Indesign.
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