Noelia Bravo Email & Phone Number

New York, Ny, Us

Directly support CEO and Brand Director in promotional planning, execution and Email campaign management. Provide an overarching support to ensure optimal and efficient operations of the business. Lead weekly and monthly reporting, promotional deliverables and results.- Increased SMS Click rate from 3% to 13.4%- Identified improvement opportunities for Checkout process through analysis.- Perform analysis on marketing and overall business performance to generate insights that aids in strategy definition.- Analyze promotional campaign performance.- Audit Klaviyo flows and provide recommendations. - Understand and have a working knowledge of customer/transactional level data- Build, run and automate personalized email/SMS campaigns using Klaviyo.- Coordinate Master Campaign Calendar and execution.- Klaviyo Flows Automation

Directly support CEO in process improvement initiatives, event planning, and social media management. - Helped launch Top of The Mountain Leadership’s first Newsletter- CRM & Social Media support- Help plan, support, and execute virtual events.- Research- Social Media planning, content creation, hashtag research and scheduling.

San Francisco, California, Us

Completed 4 Salesforce Business Admin/Analyst Team Sprints Internships including a Flows dedicated sprint and a Deloitte's Consultant quest in which I had to navigate Salesforce consulting projects along with a team to provide solutions and recommendations to a client.Key Accomplishments:- Completed user interviews with stakeholders to understand their pain points and frustrations.- Developed personas and user stories for key stakeholders and their needs.- Created Business Process Maps.- Designed User Acceptance Tests (UATs)- Delivered tailored solutions to specific business needs through configuration of users, profiles, company settings, Object and Field Settings, Sharing Rules, Dashboards and reports, flows, escalation rules, validation rules and case assignment rules.

Tegucigalpa, Francisco Morazán, Hn

FICOHSA is the largest Bank and Financial Services Company across Central America. Led 3 direct reports in daily product management operations encompassing strategy and management of 6 discount-oriented credit cards and 6 individual budgets through their life cycle. Strategized for each individual brand, Developed and implemented annual marketing strategy, plan and budget. Worked with marketing team to create, deploy and optimize effective campaigns for targeted clients. Successfully coordinated country-wide, innovative marketing promotions that increased new card sales, activated inactive clients, and increased purchases and withdrawal transactions.

Luxembourg, Luxembourg, Lu

Tigo (Millicom) is the largest telecommunications company in Honduras. Managed and unified budget processes for personnel costs for 4 separate business units, reporting directly to Chief HR Officer and remotely to the Regional Financial Controller. Worked closely with Compensation, Benefits, and Hiring Managers within a deadline-driven, dynamic environment as a key contributor to successful operations. Teamed with HR and department heads to assess hiring requirements and resource management.

New York, New York, Us

Defined, formed and trained the BI team for commercial area and influence spanning 5 direct reports. Led daily reporting, promotional deliverables and results. Spearheaded business drivers, statistical reporting, P&L, data mining, and segmentation analysis for Citi – Honduras. Progressed from Marketing Generalist (2007 – 2008), to BI Analyst – MIS (2008 – 2010) to Head of Business Intelligence (2010 – 2011).

Admin Certification

Online 4 Week Course, Customer Analytics

Master Of Project Management

Bachelor Of Science, Industrial Engineering Manufacturing Systems Minor