Nydia Mccorcle Email & Phone Number

Dallas, Texas, United States

∙Provide assistance to patrons with information reference and computer technology; ∙ Assist patron with finding books or other media to check out; ∙Assist patrons with use of personal or library technology. ∙Create material displays; ∙Create and assist with programming; ∙Perform collection development using customer suggestions and resources such as CollectionHQ; ∙Serve as Person-in-Charge when Manager is unavailable; ∙Inspect library building, property, and equipment condition; ∙Initiate and follow-up on repair or maintenance requests as needed; ∙Volunteer Liaison; ∙ELL Liaison; ∙Summer Lunch Liaison.Special Projects/Interest Groups: ∙RFID Conversion Team; ∙COVID-19 Reopening Team; ∙Internal Communications Team; ∙Emergency Quick-Guide Review Speed Team; ∙QMS Documents Review Team;∙Social Awareness Team;∙Disabilities and Accessibilities Employee Resource Group; ∙Leap and RFID All-Star; ∙Temporary access to Customer Service inbox to respond to customer emails and process new e-card requests during COVID-19 closure

Dallas, Texas, United States

Position Purpose: The Circulation Specialist handles the day to day operations of materials handling for the system as well as assisting patrons with checking items out, processing materials, and conducting all money transactions.Essential Functions:-Welcomes and assists patrons by answering questions, giving directions, referring patrons to librarians for additional assistance-Guide Customers through the self-check process and checkout and check-in materials-Answers phones and assists customers with general questions or refers to a librarian-Issues library cards-Resolves library account issues-Empties return bins, check-in returned materials, sorts and shelves library materials-Coordinates curbside service for location follow Library to Go policies and procedures-Collects and records payments, balances cash drawer and processes invoices; and balances daily copy machine cash-Pulls unclaimed requests list, process Request-To-Fill list, searched for claimed returned, lost, and transferred record sets daily-May assist with any weeding and collection maintenance projects as assigned-May assist with limited programs as assigned-Monitor office supplies, create order forms and once approved, places orderSpecial Committees: RFID Implementation Team and All-Stars, #Visionaires, Customer Service Email Team (answer and process Customer Service emails and online account requests)

Dallas, Tx

Dallas Public Library Polk-Wisdom Branch: Answer general questions; Issue library cards; Resolve account issues; Collect fees; Assist with checking-in and shelving of library materials; Assist patrons with computer use; Create marketing flyers for programs; Assist with programs as needed; Facilitate a weekly one-on-one computer help programSpecial Committees: RFID Implementation Team and All-Stars, #Visionaires, answer and process Customer Service emails and online library card requests.

Dallas, Texas

Greet customers, answer phones, schedule and confirm appointments with tax specialists, provide forms and refund estimates, process tax, and service payments. Maintain cleanliness of the lobby area.

Cleburne, Tx

Interview, hire, train and coach 15-20 team members; Prepare administrative and special reports for senior management including payroll, budgeting, forecasting, inventory control, box office, and personnel; Enforce cash handling procedures and Cinemark policies and initiatives; Develop promotions; Meet with customers and vendors to improve service in the theater

Lewisville, Tx

Created employee schedules weekly using Kronos Workforce Central; Trained the General Manager, and entire management team and floor staff in the use of Kronos and FREDA; Interviewed all potential new hires, complete all new hire paperwork for the General Manager’s approval, and conducted Orientation and Safety Training; Supervised Box Office and Control departments, including proper use of passes, processing of refunds, and accurate financial statements; One of two managers trained to conduct Concession Inventory using Cinemark POS Manager; Regularly achieved EcoSure Inspection scores of 98% or above; Member of management team that consistently achieved audit scores of 90% or above.

Cedar Hill, Tx

Hired as Usher. Promoted to Assistant Manager within 4 months; Supervised the Box Office and Control areas temporarily while Department Head was on leave; Member of management team that consistently achieved audit scores of 85% or above.

Plano, Tx

Bgs, Business & Multicultural And Gender Studies

Activities and Societies: Sigma Alpha Iota, TWU Concert Choir, TWU Opera Ensemble121 hours completed

Certificate, Accounting Clerk

Education record

Activities and Societies: Color Guard, Concert Choir