Natalie Mccown Email & Phone Number

Atlanta, Georgia, United States

Directly lead network of 13 Distribution Centers supporting over 1,000 associates. Deliver safety, service, quality, and cost while developing the team

Led newly created team of 30 associates in support of day-to-day operations for 180 distribution centers across all 6 Home Depot distribution platforms- Directed cross-functional team managing inventory event flow, reverse logistics, pallets, recycling, hurricane / emergency response, and financial planning- Implemented consistent decision-making process and meeting cadence for distribution leaders and partners- Coordinated online and in-store flow of spring, patio, Father’s Day, and storage events, with clear tracking and record of in-stocks- Partnered with product on automation and simplification of emergency response communication

Grew and developed team of 65 associates in support of operations and process improvements for Home Depot’s 20 e-commerce distribution centers (DC) and 80 last mile facilities- Set organizational vision, restructured, and grew team of 20 engineers, analysts, and managers to 60+ while upgrading talent, promoting diverse associates, and providing clarity of ownership- Implemented key technologies:o Rolled out Locus Robotics to 8 online DCs and improved picking efficiency 50%o Implemented Manhattan labor management (LM) software in 2 online DCs and developed plans for remaining siteso Partnered cross-functionally with analytics, finance, and labor planning in development of demand and labor forecast, improving overall productivity 5%+ for all fulfillment DCs representing $20M in savings- Supported Home Depot’s One Supply Chain Initiative with opening and sustainment of 9 new online fulfillment centers ranging from 400K to1.2M square feet and 25 new last mile fulfillment centers of 50K to 150K square feet- Partnered with information technology (IT), product, and finance in development of 5-year strategic roadmap, with plans to achieve $700M in cost out through labor management and automation initiatives. 1st-year savings proceeded on target

Headed team of 25 associates in design, build, and maintenance of all 150+ Home Depot and Home Depot Pro supply chain facilities- Project managed design, layout, and build of 50+ new DCs across 3 different platforms, including online fulfillment, bulk distribution, and last mile facilities- Functioned as business leader for network strategy and real estate on determining specific building locations and implementation plans- Revitalized team and invested in beneficial improvementso Developed hydrogen mechanical handling equipment (MHE) strategy and began full implementation after multiple years in limited piloto Aligned leadership to multiyear mechanization obsolescence and investment strategyo Launched new MHE software, MYCA, and new asset tracking / maintenance software, IBM Maximo- Gained approval for centralizing 500+ maintenance professionals under 1 organization led by mentored team member

Supervised team of 30 remote and local engineers driving process improvements for 18 rapid deployment centers supporting 60% of Home Depot store flow- Developed and delivered mechanization of 1K+ fluid load lines across 15 sites, collaborating with Honeywell, construction, and DC leaders in development of complex, phased plans keeping buildings fully operational during installation. Handled project capital of $250M and realized productivity savings of 33%- Rolled out Manhattan LM software to 9 DCs in multiple-month training plan, introducing leader and associate reporting to maximize effectiveness- Joined with analytics for development of inbound optimization tool for balancing flow and reducing transportation costs

Atlanta, Ga

Managed team of 7 associates improving online customer journey and driving product views, conversion, and average order value- Spearheaded improvements in site taxonomy and visual navigation for 50% of all product categories- Created new processes and metrics to report customer insights and category performance, tracking results of all changes- Worked with merchandising, analytics, and product teams to execute category-specific strategies and timings

Greater Atlanta Area

Owned accountability for supply chain strategic planning, real estate, and project management office (PMO) while developing team of 8 associates- Steered annual strategic planning process, coordinating executive input, capital budgets, and return on investment (ROI) to devise 3-year strategy and Chief Executive Officer (CEO) level presentations- Coordinated PMO and team of managers leading all planning and tracking activities for top 10 projects, including original build-out of 3 online mechanized DCs. Standardized updates and weekly project reporting- Guided supply chain real estate strategy, acquiring new properties and renewing leases in alignment with network strategy and executive input

Atlanta, Ga

Controlled inventory across tools, electrical, and flooring categories. Coached 8 associates in managing $1B in store and DC stock- Partnered with merchants, stores, marketing, and vendors to set inventory parameters and service levels, boosting in-stock and inventory turns- Reintroduced open-to-buy to merchandising, smoothing flow of buys and increasing inventory turns- Implemented new service level and item life cycle parameters, elevating sales and reducing on mark downs

Atlanta, Ga

Collaborated with stakeholders in setting inventory parameters and service levels across electrical product categories- Responsible for managing $700 million in Store and DC inventory- Directly managed team of six analysts. Trained and promoted two analysts to senior analysts- Reduced inventory levels by 17% and improved in-stocks by 60 bps year over year- Participated in product line reviews/planning meetings and drove inventory execution for four major resets

Atlanta, Ga

Completed 2-year Home Depot rotational program providing project management and leadership experience to associates- Delivered projects across Home Depot functions, including supply chain in-stock deep dive, IT Sarbanes-Oxley (SOX) compliance, and balance sheet auditing- Prepared audit assessments and made executive presentations

Atlanta, Ga

Aligned merchants, stores, marketing, and vendors to optimize performance in tools category- Responsible for managing $60 million in DC inventory - Partnered with Merchandising to develop forecasts and implement replenishment strategies in support of sales

Wilmington, De

- Defined & implemented purchasing strategy. Drove cost out by reducing number of vendors from 78 to 16- Negotiated contract terms and conditions with suppliers and managed select spend through e-Auctions

Wilmington, De

- Implemented corporate contracts at recently acquired DuPont subsidiaries. Completed cost-benefit analyses to calculate benefits and gain buy-in from subsidiary leadership- Served on reorganization team for the DuPont Sourcing function

Wilmington, De

- Developed CAPS Supply Chain model to optimize the number and location of DCs- Performed transit time and tank truck utilization analyses