Nicole Mcgovern

Nicole Mcgovern Email and Phone Number

Senior UX Manager @ Salesforce @ Salesforce
San Francisco, CA
Nicole Mcgovern's Location
San Francisco Bay Area, United States, United States
Nicole Mcgovern's Contact Details

Nicole Mcgovern work email

Nicole Mcgovern personal email

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About Nicole Mcgovern

Nicole Mcgovern is a Senior UX Manager @ Salesforce at Salesforce. She possess expertise in user experience design, leadership, framer, adobe illustrator, css and 16 more skills. Colleagues describe her as "Nicole was as an intern on our team during the summer of 2017. She, along two other interns, worked on redesigning Autodesk’s Screencast and Praxis products. She worked very diligently and efficiently within the team in every aspect of the project - from customer and stakeholder interviews, to designing a working prototyping to then testing it with users, all within a set time frame. The intern team delivered a high quality design that added valuable features for customers, is simple and easy to use, and aligned well with internal stakeholder requirements. It was great pleasure working with Nicole right from the start. She is well versed with the principles of human-centered design, has strong presentation and communication skills, and a great can-do attitude. I was especially impressed with how Nicole helped the intern team organize and prioritize their tasks. Nicole would be a valuable asset to any team and I wish her the very best!", "Nicole was one of three summer 2017 UX interns on the Autodesk Knowledge Platforms team. The product enhancements she and her teammates delivered were top notch and well-researched: she conducted numerous interviews with stakeholders and customers, and validated her work with rigorous usability testing. She and the two other interns were able to strike a good balance in addressing competing stakeholder priorities, business requirements, and customer needs. Nicole also took the initiative to organize meetings for the AKP interns to balance their workload, effectively leveraging their existing skill sets while allowing time to learn and develop new skills. Her enthusiasm and leadership skills helped to make the project a success, and I'd welcome the opportunity to work with her again in the future.", and "Nicole was one of our summer interns who worked independently on a special summer special project with two other interns. They produced an exceptionally high quality design, enhancing an already-existing product that was showing its age. More impressively from the beginning of the program, they navigated a new environment and learned to collaborate with perfect strangers in just a few months. They reached the results of their project by not only designing, but interviewing, testing, and analyzing users, similar products, and prior test results. Their final design was not only a vast improvement but was also a very modernized, updated interface. Above all, their presentation was well-produced and excellently coordinated, including video-demos of the interface in motion. Above all, Nicole was the youngest, but the one who organized the group of three interns and took the helm. She exhibits a high capacity for leadership while maintaining a cool and respectful attitude towards her team members. She has a very very bright future and an incredible amount of talent and will be a smash success wherever she lands. Hopefully back on our team!"

Nicole Mcgovern's Current Company Details
Salesforce

Salesforce

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Senior UX Manager @ Salesforce
San Francisco, CA
Website:
salesforce.com
Employees:
1
Nicole Mcgovern Work Experience Details
  • Salesforce
    Senior Ux Manager
    Salesforce Oct 2023 - Present
    San Francisco, California, Us
  • Salesforce
    Lead Product Designer
    Salesforce Aug 2023 - Nov 2023
    San Francisco, California, Us
    I'm one of two designers building Salesforce Starter from the ground up - a new self-serve product that brings sales, service, and marketing capabilities together to support small and growing businesses. Driving design across the end-to-end experience on critical initiatives including onboarding, product-led growth strategy, Salesforce Home, new vertical navigation, streamlined setup, and more. We're live as of August 2023! 🎉
  • Salesforce
    Senior Product Designer
    Salesforce Aug 2020 - Aug 2023
    San Francisco, California, Us
    Currently the sole owner of a major product footprint within Service Cloud, leading efforts around Time to Value & Core product improvements. Driving cross-functional clarity for these initiatives, as well as cross-product alignment. Contributed to the success of multiple big, complex projects for big, complex stakeholder orgs across three clouds.
  • Salesforce
    Product Designer
    Salesforce Jan 2019 - Aug 2020
    San Francisco, California, Us
    Worked with multiple teams across Sales Cloud and Revenue Cloud to drive clarity through organizational complexity and a rapidly shifting space. Onboarded another designer to Revenue cloud and partnered with them to drive forward the design of Customer Asset Lifecycle Management for the 2019 Dreamforce announcement. On Sales Cloud, worked under tight timelines to package & present a large vision project to the new exec leadership team. Consistently worked on simplifying complex processes to bring clarity and scalability.
  • University Of Washington
    Web Development Intern
    University Of Washington Jul 2016 - Sep 2018
    Seattle, Wa, Us
    For this internship, I worked both individually and as a part of a highly collaborative team. I performed a variety of tasks, some of which include:- Ideating and developing innovative webpages that communicate strategic university initiatives- Gauging usability of new and existing webpages and make constructive suggestions for change- Collaborating with faculty and staff from various departments- Using HTML, CSS, and Wordpress to design websites that meet UW brand guidelines
  • Amazon
    Student Ux Designer & Researcher
    Amazon Jan 2017 - Jun 2018
    Seattle, Wa, Us
    Worked with the Amazon Seller Support Research and Design team to examine predictive machine learning interfaces. This process included:Research: Conducting literature and competitive reviews to evaluate existing contextual interfaces, creating target user profiles, performing usability evaluations of comparable interface designs, and presenting a report to Amazon stakeholders.Design: Synthesis of findings into user requirements, sketching, development, and iteration of prototype design solutions, and evaluation and presentation of design mockups.
  • Autodesk
    Ux Design Intern
    Autodesk Jun 2017 - Aug 2017
    San Francisco, Ca, Us
    - Redesigned and prototyped a new interface for Autodesk Screencast, a screen recording tool that captures the details of complex workflows in Autodesk products and other applications. - Screencast redesign improved accessibility, Google search engine optimization, potential for moderation, legality for use in an educational setting, and search within the Autodesk Knowledge Network. - Redesigned Autodesk Praxis, a smart workflow tool, to focus on what makes Praxis different while supporting the goal to provide educational content to customers.
  • Health-E, University Of Washington
    Undergraduate Research Assistant
    Health-E, University Of Washington Jun 2016 - Sep 2016
    The HEALTH-E initiative is an interdisciplinary research group examining technology and aging, led by Profs. George Demiris and Hilaire Thompson. I worked under Yong Choi on a project focused on assisting older adults with dementia. I contributed to the research side of this project, transcribing interviews and performing qualitative coding and analysis on this information.
  • City Of San Rafael
    Swim Instructor
    City Of San Rafael May 2012 - Sep 2015
    Helped students of all ages and ability levels learn to swim, exercising my skills in communication, problem-solving, and ability to adapt to best meet the needs every individual student.
  • City Of San Rafael
    Lifeguard
    City Of San Rafael May 2012 - Sep 2015
    Maintained and monitored the pool area to create a safe environment and avoid any accidents, as well as educating patrons on water safety and pool rules and regulations. I exercised my skills in customer service, adaptability, and ability to think logically and perform well in high pressure situations.

Nicole Mcgovern Skills

User Experience Design Leadership Framer Adobe Illustrator Css Html Sketch Usability Testing User Research Python Java Customer Service Communication Time Management Teamwork Wordpress Robotics Autodesk Inventor Solidworks Microsoft Office Social Media

Nicole Mcgovern Education Details

  • University Of Washington College Of Engineering
    University Of Washington College Of Engineering
    Human Centered Design And Engineering
  • San Rafael High School
    San Rafael High School

Frequently Asked Questions about Nicole Mcgovern

What company does Nicole Mcgovern work for?

Nicole Mcgovern works for Salesforce

What is Nicole Mcgovern's role at the current company?

Nicole Mcgovern's current role is Senior UX Manager @ Salesforce.

What is Nicole Mcgovern's email address?

Nicole Mcgovern's email address is ni****@****ail.com

What is Nicole Mcgovern's direct phone number?

Nicole Mcgovern's direct phone number is +1 415-507*****

What schools did Nicole Mcgovern attend?

Nicole Mcgovern attended University Of Washington College Of Engineering, San Rafael High School.

What skills is Nicole Mcgovern known for?

Nicole Mcgovern has skills like User Experience Design, Leadership, Framer, Adobe Illustrator, Css, Html, Sketch, Usability Testing, User Research, Python, Java, Customer Service.

Who are Nicole Mcgovern's colleagues?

Nicole Mcgovern's colleagues are Srinivasa Nithin Y N S, Shital Kumbhar, Anshuman Singh I Csm, Safe, Jamie White, Arsin Tanchangya, Vipul Tripathi, David Gold.

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