Nicole Ciccocioppo Email & Phone Number

Tucson, AZ, US

Phoenix, Arizona, United States

Process and review legal invoices for accuracy, ensuring compliance with billing guidelines and client requirementsMaintain detailed records of billable hours, expenses, and disbursements in accordance with company policiesCollaborate with attorneys to resolve billing discrepancies or issues in a timely mannerAssist in the preparation of budget reports by.

Phoenix, Arizona, United States

Managed day-to-day operations of a busy law firm, overseeing administrative staff and ensuring smooth workflowDeveloped and implemented office policies and procedures to improve efficiency and ensure compliance with legal regulationsCollaborated with partners to develop strategic plans for business growth and expansionNegotiated contracts with vendors to.

Phoenix, Arizona, United States

• Resolved process inefficiencies through effective analysis and resolution of deficient areas.
• Handled forecasted business volume by planning, organizing, and delegating daily operational activities.
• Used problem-solving abilities to anticipate and troubleshoot issues threatening to disrupt operations.
• Increased Phoenix Employee Engagement by 30%+.
• Assessed, analyzed and solved or suggested solutions to operational challenges.
• Developed mechanisms and tools to maintain critical data tracking for operational records.

Phoenix, Arizona, United States

• Prepared schedules and assignments to meet short- and long-term business demands.
• Supervised and guided employees to reach company objectives and professional goals.
• Organized training for new team members and routine retraining for established employees.
• Cross-trained staff in secondary roles to expand operational diversity.
• Monitored employee work to assess performance and identify knowledge gaps.
• Improved operational execution through attention to detail and adherence to company standards and philosophies.

Phoenix

• Arranged new hire orientation and ongoing employee training.
• Improved administrative function by optimizing and enforcing office policies.
• Reviewed administrative procedures and operating practices and made improvement recommendations.
• Analyzed complex information requests and identified trends to improve response.
• Coordinated meetings between team members and clients in different locations and time zones.
• Organized employee appreciation events, meetings and conferences for office staff.

Phoenix, Arizona, United States

- Managed all phases of billing cycle using ProLaw billing software- Prepared invoices according to firm, attorney, and client billing guidelines- Responded to inquiries, requests for invoices, reports, and adjustments- Assisted with client collections- Communicated effectively with attorneys and staff as the billing subject matter expert- Resolved complex.

United States

- Created and maintained schedules and targets for multiple projects; updated as needs/wants change- Reviewed contracts, agreements, and legal documents for requirements and compliance- Assisted with business support operations, including insurance and tax filings- Coordinated construction activities for commercial and residential projects

Harrisburg, Pennsylvania Area

• Assisted with audits and special projects, maintaining supporting documentation.
• Analyzed data and identified techniques and methods to improve overall workflows.
• Documented findings of studies and prepared recommendations for implementation of new systems, procedures and organizational changes.
• Managed effective implementation, monitoring personnel and reviewing progress.
• Evaluated functions, work and methods of personnel through observation and interviews.
• Strategized alternative procedures based on collected data.

Harrisburg, Pennsylvania Area

• Resolved billing problems through successful communication with clients, vendors, insurance companies, and attorneys.
• Verified and corrected billing data, independently resolving errors.
• Prepared itemized statements and invoices showing amounts due and services rendered.
• Managed firm-wide monthly billing and delegated tasks to support completion.
• Researched discrepancies and applied analytical approach to tracing and resolving billing challenges.
• Improved billing systems, researching and incorporating alternative strategies for handling high-volume work.

Harrisburg, Pennsylvania Area

• Kept up with case deadlines by monitoring timelines and coordinating smooth records processing.
• Handled client relations, including setting up appointments, gathering information, and issuing notices.
• Managed large volumes of hard and soft copy documents and files.
• Transcribed and proofread legal documents before deadlines.
• Prepared and filed basic motions for cases.
• Conducted legal research and gathered pertinent legal information.

York Area, Pennsylvania

- Completed dictation timely- Performed legal research- Drafted legal memoranda- Drafted, edited, and proofread correspondence and court documents- Met with bankruptcy clients and acted as main point of contact- Gathered financial documents from bankruptcy clients- Prepared bankruptcy filings- E-filed bankruptcy pleadings and maintained case files.

Harrisburg, Pennsylvania, United States

Bachelor'S Degree

Master'S Degree