Minh Le

Minh Le Email and Phone Number

IT Project Manager at FirstBank @ FirstBank
lakewood, colorado, united states
Minh Le's Location
Denver, Colorado, United States, United States
Minh Le's Contact Details

Minh Le work email

Minh Le personal email

n/a
About Minh Le

Dedicated and driven project manager at FirstBank, focused on enhancing operational efficiency and project success. With hands-on experience in software project management and a passion for streamlining processes, I thrive on bringing efficiency and clarity to complex projects. My goal is to leverage my skills to drive successful project outcomes and contribute to organizational growth.

Minh Le's Current Company Details
FirstBank

Firstbank

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IT Project Manager at FirstBank
lakewood, colorado, united states
Website:
efirstbank.com
Employees:
3122
Minh Le Work Experience Details
  • Firstbank
    It Project Manager
    Firstbank Aug 2024 - Present
  • Firstbank
    It Project Management Intern
    Firstbank May 2023 - Aug 2024
    Lakewood, Colorado, United States
    • Established Scrum ceremonies, including sprint plannings, standups, mid-sprint check-ins, and retrospectives for the Business Process Automation (BPA) SDT.• Created foundational team documentation such as Definition of Done and PM/BA/SA Roles and Responsibilities for BPA.• Communicated with stakeholders and cross-collaborated with other software delivery teams to manage day-to-day operations and facilitated the completion of cards and projects for BPA and the Account Servicing & Products (AS&P) SDT, reporting potential constraints to management and escalating as needed.• Built out metrics dashboard and analyzed results for AS&P to identify areas of improvement in story points and work type mix to align with business objectives and presented findings to Technology Leadership.
  • University Of Colorado Denver
    Student Success Coach
    University Of Colorado Denver Jul 2023 - May 2024
    Denver, Colorado, United States
    • Developed and implemented strategies to improve student performance and retention, achieving a 20% increase in academic success rates.• Managed metrics of student progress and communicated regularly with stakeholders to ensure alignment with educational goals.• Collaborated with staff to redesign course materials and assessments, aligning with updated learning objectives.
  • University Of Colorado Denver
    It Service Desk Student Lead
    University Of Colorado Denver Nov 2021 - Apr 2024
    Denver, Colorado, United States
    • Led and managed a team of student employees, planning agendas for team meetings to ensure alignment and productivity.• Managed a high volume of technical support tickets, prioritizing and resolving issues efficiently to minimize downtime and improve overall user satisfaction.• Streamlined support processes by implementing best practices, reducing ticket resolution time by 15%.• Acted as the primary point of contact for escalated issues, resolving and/or escalating further if needed while ensuringeffective communication with stakeholders.
  • Snappy Nails & Spa
    Manager/Nail Technician
    Snappy Nails & Spa May 2016 - May 2023
    Denver, Colorado, United States
    • Promoted into management in 2021.• Oversee daily operations and managed a team of 20 employees, ensuring high-quality service and operational efficiency.• Trained and mentored staff, fostering a collaborative and high-performing team environment.• Implemented a new ClassPass booking system that increased revenue and improved customer satisfaction, liaisingbetween ClassPass Inc. and Snappy Nails executives to facilitate the implementation.
  • Redwood Trust, Inc.
    Application Development Intern
    Redwood Trust, Inc. Jun 2022 - Aug 2022
    Englewood, Colorado, United States
    • Assisted with the integration of SSIS solutions, enhancing data processing efficiency.• Collaborated with the development team under Scrum framework to resolve technical issues, ensuring smooth projectexecution.• Managed and prioritized backlog, providing timely solutions to development challenges.

Minh Le Skills

Leadership Powerpoint Social Media Sharepoint Linux Public Speaking Active Directory C Windows Vbscipt Data Entry Matlab Photoshop Event Planning Electronics Communication English Verilog Engineering Technical Writing Facebook Microsoft Office Java Microsoft Word Embedded Systems Microsoft Excel Social Networking Time Management Customer Service C++ Python Teamwork Research Analysis Hardware Mysql Window Server 2012 R2

Minh Le Education Details

Frequently Asked Questions about Minh Le

What company does Minh Le work for?

Minh Le works for Firstbank

What is Minh Le's role at the current company?

Minh Le's current role is IT Project Manager at FirstBank.

What is Minh Le's email address?

Minh Le's email address is mi****@****ver.edu

What schools did Minh Le attend?

Minh Le attended University Of Colorado Denver.

What are some of Minh Le's interests?

Minh Le has interest in Social Services, Aerospace, New Technology Ted Website, Economic Empowerment, Education, Environment, Science And Technology, System Engineering, Medical Devices, Playing Guitar ( Finger Style).

What skills is Minh Le known for?

Minh Le has skills like Leadership, Powerpoint, Social Media, Sharepoint, Linux, Public Speaking, Active Directory, C, Windows, Vbscipt, Data Entry, Matlab.

Who are Minh Le's colleagues?

Minh Le's colleagues are Salvation Edwin, Brenda Curtright, Matt Lorenzen, Mariana Ambriz, Amy Kelsall, Adriana Negrete, Scott Ranalletta.

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