● Supported a fully remote, multi-geographical, and agile ServiceNow HRSD implementation, including Knowledge Management, Service Catalog, and Case Management for an international chemical leading company.● Supported and developed, for an international client, a custom solution for reservations of workspaces, rooms and other office management assets, with all the workflows and associated processes in order to deliver a smooth experience to the users.● Supported mass migration of third-party HR Services from different platforms to ServiceNow, developing end-to-end workflows, design and implementation of customized solutions across their Case Management module for a german automotive leading company.● Played a pivotal role in the functional aspect, liaising with cross-functional teams across 7 countries. Translated client requirements and business needs into practical and effective ServiceNow solutions.● Assisted in instance upgrades, skilfully resolving dependencies and conflicts, resulting in smooth and efficient upgrades that enhanced system performance.● Contributed significantly to client asset training initiatives and created comprehensive documentation, including technical documents and user guides, ensuring clients were well-equipped to utilize ServiceNow solutions effectively.

at CEMMPRE - Centre for Mechanical Engineering, Materials and Processes (Research Unit nº 285 of the Portuguese Foundation for Science and Technology)My main activity at CEMMPRE was to develop projectiles for the national funded project "Watershape-Shape adaptive projectile for high performance water assisted injection moulding process". ●Task planning and management. ● Manufacture projectiles by additive processes such as SLM, SLS, FDM. ● Characterization and analysis of SMART materials to be used on projectiles manufacture (Hardness/stress tests, X-Ray diffraction, other mechanical properties). ● Development and optimization of prototypes projectiles in shape memory alloys.