3000 global employees. Member of the ELT and acting as interim COO. Company grew 4 times the size in 2 years with 55 global offices.

Head of IT: Strategy, Production and Corporate IT, Infrastructure, Security, Applications, DevOps, Service Desk, and Project Management. Strategic planning leadership, budget, roadmaps, and partnering with C-Level management and divisional leadership.Transformed a global IT organization across 12 businesses to support year over year record profitsand 100% growth in 2 years, delivering measurable results through ITIL and PMI practices withincident, service, change, asset, and problem managementManaged over 100 global staff across Europe and the Americas utilizing a leadership style thatdeveloped teams by collaborating on goals.Successfully supported M&A of several +$1BN initiatives, working with ATT&T, WM, and large-scaleglobal corporations.Built a Remote Access Enterprise Technology to support game development workflows with unique hardware requirements while maintaining consistent securityIntroduced a global Procurement/Vendor management group that saved $3 million in the first yearDeveloped an Application and Cloud Strategy - Cloud First, Game Development and Productionprioritization, Consolidation of 400 applications, services and platforms, and 100+ AWS accountsSupported the launch of global titles, such as Mortal Kombat 11, Harry Potter Wizards Awakening,back for Blood, Lego Stars Wars, Hogwarts Legacy, Batman Gotham Knights, Suicide SquadMaintained services in support of live Direct to Consumer online services for Game of Thrones, HarryPotter, Golf Clash, Mortal Kombat Mobile, and online gaming servicesCompleted a $20M ATT&T CyberSecurity Gap Remediation plan and Risk Assessment to improvesecurity vulnerabilities, processes, audit, compliance, and risk in 12 months, reducing vulnerabilitiesby 90% across all technology platforms to reduce risk and protect digital assetsGlobally implemented a Warner/ATT Media Asset Management Program and eDiscovery to 12business units supporting data governance and compliance.

Reduced P1 incidents by 94% (over 150 to under 10 a month), through best practice methodologies, change management, process, and continuous improvement methodologies Built 24X7 SOC, NOC & Service Delivery teams to deliver monitor, response, recover and report services for Corp, Distribution and Creative groups and Incident Management with SLA’s and Metrics Created an IT Support and Service Delivery Roadmap to achieve measurable process maturity improvements, standardization and improved automation within the first 12 months Reduced annual telecommunication costs 50% ($540,000) annually, by consolidating telecommunication services, circuits and management Delivered a DR infrastructure on AWS for a critical entertainment service Successfully negotiated a reduction in mobile costs by 40% ($780,000) annually, working with vendors on a standardized mobile phone contract and device plan Successfully supported M&A of several initiatives, including the end to end management of a large entertainment acquisition that was integrated in multiple counties and offices Globally deployed Multi-Factor Authentication, Configuration, and Mobile Device Management Successfully directed a 2000-person facility move in India. Within IT budget, 6-week schedule and met all IT requirements with a refreshed storage, datacenter and infrastructure using a matrix model Managed 140 global staff across Asia, Europe and America using a leadership style that developed staff, collaborated on goals, instilled a sense of urgency and held staff accountable for results

Promoted to Head of Global Operations from Head of IT; reported to CEO and member of SLT, developing a business and technology model to support a 3-year plan of 1,500 global employees. Created IT function to support a 320% growth in 15 months, delivering measurable results through ITIL and PMI practices with incident, service, change, asset and problem management Created a scalable support strategy with repeatable and measurable processes, utilizing automation, knowledge management, standards and documentation Transformed processes and executed an IT, Security and Engineering IT roadmap with DevOps Continuously improved IT, exceeded SLA’s using ITIL processes, metrics, KPI’s and monitoring Complete accountability of the $20MM IT annual budget, cost management and forecasting, invoices, payables, service charges and financial performance of multiple third-party vendors Built a cloud-first strategy, using SaaS, public and private cloud platforms for IT and “product” Developed a security assessment and deployed global security standards for defense-in-depth initiatives for a forward-leaning security strategy with application and infrastructure security Implemented a Security Operations Center (SOC) across a distributed global infrastructure Established project management to align IT projects with business-defined objectives and legal compliance, resulting in the successful completion of projects, on time and budget Created service catalog IT support with self-service, genius bar and global offshore support Built a test facility in the desert and Hyperloop Proof of Technology in 1 year, including complete research and development facility in the desert and a working Hyperloop system.Implemented Business process to measure, develop and improve business operations.Developed a pod in Dubai for the RTA as a proof of concept.Worked as part of the SLT to bring $85 million in Series B1 funding.

- Created IT function to support a 320% growth in 15 months, delivering measurable results through ITIL and PMI practices with incident, service, change, asset and problem management- Created a scalable support strategy reducing the burden of support with repeatable and measurable processes, utilizing automation, knowledge management, standards and documentation- Transformed processes and executed an IT, Security and Engineering IT roadmap- Aligned IT to business priorities and developed strong successful senior leadership relationships- Continuously improved IT support and exceeded target SLA’s through ITIL processes and measuring KPI’s, monitoring and aligning with business leaders on effectiveness- Responsible for a $20M IT Capex and Opex annual budget for 5 IT functions- Created and managed a scalable IT organization leveraging best practice, policies and standards- Identified and executed technology strategies by partnering with business leaders, using scalable SaaS, public and private cloud platforms, to achieve value-driven business solutions- Developed a security assessment and deployed global security standards for defense-in-depth initiatives for a forward-leaning security strategy with application and infrastructure security- Implemented a security architecture across a distributed and diverse global environment- Established project management to align IT projects with business-defined objectives and legal compliance, resulting in the successful completion of projects, on time and budget- Created service catalog IT support with self-service, genius bar and global offshore support

IT Strategy & LeadershipIT Governance & ComplianceInformation SecurityOptimize Technology ROIBusiness Transformation and InnovationIT Roadmaps and AssessmentsITSM and ITIL PracticesProject ManagementInfrastructure ArchitectureGlobal and DR DatacentersDisaster Recovery and Business ContinuityCloud ComputingTechnology Trends AnalysisVendor ManagementIT BudgetsManagement of in-house, contract, on- & off-shored resourcesTalent Acquisition & Development

In charge of IT Infrastructure and Operations on global basis to ensure stable IT Services and implement ongoing measured improvements and innovation across the company.

Charged with directing diverse enterprise projects and infrastructure operations with a team of Senior Systems Engineers, Administrators, and Analysts. Managed 24x7 enterprise systems and infrastructure for 17 departments, including Police, Fire, and PWP public safety requirements. Supported a revenue-generating 25 mile fiber loop that provided connectivity to key city businesses such as the Jet Propulsion Lab, Cal Tech, and Time Warner. Managed a self-designed secure 8 messaging Exchange environment scaled from 27K to 3M e-mails per day with 27 minutes of unplanned downtime in 6 years.

Assumed higher-level of accountability for network and data centers after centralization of IT functions; continued handling the same functions as the Network and Systems Manager from 01/2007 to 09/2010, and promoted from Senior Information Systems Engineer 10/2003 to 01/2007.

Managed highly available IT services for live content services through the web at this Bay Area technology company that facilitates educational research and services, network deployment, and event management via a cross-platform environment.