Nathalia Monica Marotte Email & Phone Number

Région De Strasbourg, France

Sophia-Antipolis

Processing orders shipment (from reception of bookind advice to billing)Preparing export documents (MSDS, COA, Insurance Certificates, DGD, IATA, COO, etc…)With legalization requirements, credit note, or cash against documents payment.Shipment organization (SEA, AIR, Route, consolidation LCL , Full container FCL) – Cargo and passengerAsia Pacific, Africa, Middle East, AmericaSAP knowledge

Grasse, Provence-Alpes-Côte D’Azur, France

Processing orders (from reception of purchase order to billing)Processing samples request from customers (co-shipment and pre-shipment)Preparing delivery documents for the warehouse shipment (MSDS, TDS, COA, DGD/ADR, IATA, EUR1/ATR, COO, Ethanol Composition, etc…)With legalization requirements or cash against documents payment.Shipment organization (SEA, AIR, Route – Express, consolidation LCL , Full container FCL) – Cargo and passengerEXA collectCustomer care… Show more Processing orders (from reception of purchase order to billing)Processing samples request from customers (co-shipment and pre-shipment)Preparing delivery documents for the warehouse shipment (MSDS, TDS, COA, DGD/ADR, IATA, EUR1/ATR, COO, Ethanol Composition, etc…)With legalization requirements or cash against documents payment.Shipment organization (SEA, AIR, Route – Express, consolidation LCL , Full container FCL) – Cargo and passengerEXA collectCustomer care communicationCoordinate with regulatory department the renewal needs of documentsEnsure customer level of satisfaction (OTIF> 98%)SAP knowledge Show less

Sophia Antipolis

PRE-SALESAssistance in:- Market Studies- Setting up, implement and monitoring marketing communication tools for the development of the society and the visibility of its offers- Organization and monitoring of marketing and business events- defining commercial targetsActions:- Qualify prospects, send commercial offers- Enrichment and maintenance of CMR tools- Implementation and monitoring Pre-sales performances- Management of pre-sales actions in order… Show more PRE-SALESAssistance in:- Market Studies- Setting up, implement and monitoring marketing communication tools for the development of the society and the visibility of its offers- Organization and monitoring of marketing and business events- defining commercial targetsActions:- Qualify prospects, send commercial offers- Enrichment and maintenance of CMR tools- Implementation and monitoring Pre-sales performances- Management of pre-sales actions in order to promote sales developmentPOST-SALESActions:- Contracts inspection (technically, commercially, etc...)- Daily Customer Service (within 24 hours)- Support to new customers (training, FAQ...)- Key account, Key countries, Global account list management- Identify Business opportunities and communication to the Area Sales Manager- Business information and Market watchfulness from customers, and Database enrichment- Report analysis, product recommendation- Support on payment reminders- Various translations Show less

Sophia Antipolis

Customer services from 50 differents countries in South America, Europe, Asia, Africa, Middle East in Spanish, English and FrenchAdministration sales: targeting customers needs with sales managers, orders, logistic (express deliveries, airfreight shipment, Incoterm ICC 2010), payments (Swift or Credoc)Sage ERP development in partnership with IT department further our Customer Service needs

Montoire Sur Le Loir

Managing Provider Non-ConformityManaging Provider portfolio on mechanical and electronical items: USA, Germany, SwitzerlandDiagnostic and Prospection for new Providers on specific mechanical and electronical itemsPurchasing and following the updating of our technical needs with our providersUpdating our ERP: deadline, quantity, provider delays, production needsManaging import logistic, and paymentsSupply Chain Manager skills: managing receiption department and warehouse… Show more Managing Provider Non-ConformityManaging Provider portfolio on mechanical and electronical items: USA, Germany, SwitzerlandDiagnostic and Prospection for new Providers on specific mechanical and electronical itemsPurchasing and following the updating of our technical needs with our providersUpdating our ERP: deadline, quantity, provider delays, production needsManaging import logistic, and paymentsSupply Chain Manager skills: managing receiption department and warehouse staff, managing Purchase department staff, R&D meetings, CCB with our sister company at L.A., USA. Show less

Landes Genusson

Managing Customer Non-Conformity (Brico Dépôt Siège) and returns for After Sales Repairs from their storesOrganising returns of our items directly from their stores or through Cross Docking from their warehousePurchasing from China, Italy, GermanyProvider payment: Swift or CredocManaging import logistic to pour wharehouseManaging logistic ans informations between Purchasing, logistic and sales departments

Croissy Beaubourg

Rédaction des documents exportLicences d'exportation (biens à double usage)Carnet ATAOrganisation voyage des commerciauxDAU (définitif et temporaire)

Licence Professionnelle Commerce Option Echanges Internationaux, Commerce International

Activities and Societies: Internship at Cedip - Flir Infrared Systems as an export sales assistant 1 month travelling in China: Shanghai.

Bts Commerce International, International Business

Activities and Societies: Visiting International Food Procesing Fair at Cologne, Germany and Paris, France 2 internship at Buenos Aires.

Baccalauréat, Commerce Et Communication