At Amazon, our team excels in delivering top-tier support to sellers in the dynamic e-commerce landscape, fueled by my expertise in data visualization and critical thinking. With a Bachelor of Commerce from the University of Calcutta, I thrive in the SPS/X department, ensuring sellers' experiences are efficient and their issues swiftly resolved.Leveraging Power BI, I transform complex data into actionable insights, driving improvements in our support strategies. This dedication to optimizing operations aligns with my core value of customer-centricity, embodying a philosophy of continuous enhancement and seller success.