Nathalie Molina Camayd Email & Phone Number

+ Owner of all for-credit and certificate-generating programs issued by Cellebrite's Training & Advisory Services unit.+ Responsible for the initiation and execution of new program offerings, including the development planning for new and revised courses, managing and controlling progress for Instructor-Led, Web-Based and custom course offerings. + Establish and maintain all certification SOPs, including certification development standards, as well as the Cellebrite Certification and Training Code of Ethics and Professional Standards Policies. + Implement project and resource management systems for use across the Content Dev team (including Publishing, Web-Based, and LMS) and establishing KPIs across each unit. + Collaborate with SMEs, Content Development, Delivery, Marketing, Sales and Support to enhance the quality of the curriculum and customer experience related to course offerings.+ Establish course design standards across all development phases.+ Implement and manage all course life-cycles and maintenance schedules.

Miami, Florida

+ Ground-up development of training department in the most unique and challenging industry (maritime).+ Improved workflow to increase efficiency in the development of engaging, profitable and high-quality training programs.+ Implemented an agile development system for the purposes of tracking and reporting training ops.+ Partner with Client Support Management to develop ZenDesk Knowledge base for internal and external use.+ Created the internal employee onboarding/training programs and ongoing training culture for generating internal expertise in client products, workflow process, and retention.+ Partnered with Technical and Account Management teams to capture and analyze enterprise client products and training needs.+ Leveraged global client partnerships to formalize new L&D initiatives that increase client satisfaction and retention.+ Created and implemented new certificate programs that leveraged existing partnerships and market segments.+ Increased catalogue offerings of certificate programs and enterprise level training products.+ Created a client educational network and communication channels through email campaign initiatives, social media channels, and webinar programs.+ Establish formal feedback loops with existing and potential clients through surveys, focus groups, and requirements gathering sessions.

Miami/Fort Lauderdale Area

+ Managed the development and implementation of software training, content and programs using lessons learned, industry standards, client/employee feedback and innovation. + Worked directly with technical and account management teams to design and capture client and product training needs. + Created and executed train-the-trainer programs for successful client implementation and deployments. + Developed and produced multimedia training content to be incorporated into Tritan Software’s suite of products. + Created and managed the production of training manuals, online media and other supporting training material. + Implemented methods and measures that adequately assess training success and quality internally and externally. + Produced and managed software release notes including applicable client communication and supporting training material. + Developed and grew business relationships through client interactions that are vital to the success of the projects and company. + Performed occasional travel to client sites or vessels to participate or lead training initiatives. + Participated in product innovation and strategy meetings to improve the marketability, processes and distribution of the product suite.

Coral Gables, Fl

Instructional Design Responsibilities:+ Collaborated with faculty in the planning, design, and development of pedagogically sound courses with a focus on experiential learning and emerging technologies.+ Assisted with the enhancement of 50+ courses in the three years of tenure, including partnering with the Dean of Engineering to hire an in-house ID to assist full-time for the Eng department.+ Worked alongside the LMS team to ensure faculty received course design assistance when employing new technologies.Faculty Development & Technology:+ Three-time elected facilitator for the Faculty Learning Community (FLC) on media-based projects, introducing higher-level media tools to encourage student exploration into professional work.+ Redesigned the curriculum for the yearly Faculty Learning Community - each year focusing on new areas of pedagogical improvement within emerging technologies.+ Partnered with Adobe to make University of Miami the first university in Miami to adopt free Adobe subscriptions for students.+ Design new faculty learning spaces and marketed the space to faculty to use for exploration and active discussion on pedagogy.+ Designed and coordinated the annual Faculty Showcase conference, incorporating faculty-focused presentations on pedagogy and emerging tech.Research Efforts:+ Managed the Narrative Techniques (NT) program, a $100,000 Knight Foundation Grant, used to train faculty on storytelling techniques in an effort to humanize the online and technology-enhanced courses.+ Developed the research study, program, and questionnaires used to determine effect of the NT grant for faculty who implemented techniques in their courses. + Researched and tested emerging technologies and reported new findings to the Academic Technologies website as "white papers".

Miami/Fort Lauderdale Area

+ Managed design teams that produced over 300 courses and trainings, working with over 100 subject matter experts from various universities, colleges, departments, and external business clients.+ Led a team of faculty for the Math 2.0 Redesign project which increased passing rates from 25% to 87% in fully online math courses.+ Implemented project management tools such as Asana to increase efficiency in course development. + Created the partnership between FIU Online and the Center for Academic Success while acting as creative designer for the “Just In Time” Reading & Learning Series, a set of instructional videos aimed to provide remedial writing tutorials to online students.+ Served as a liaison for various departments across the university to provide brand new services to the fully online students such as online tutoring, learning assistants, advising, and success coaches. + Designed and facilitated training to internal and external clients on various topics including new products, tools, and pedagogy. + Tested and piloted all new Learning Management Systems and the upgraded packages. Provided recommendations to programmers for back-end access for instructor and learner profile settings. + Presented in various fairs, conferences, and symposiums which increased awareness to potential and existing clients of new and upcoming tools, trainings, and initiatives.+ Awarded QM certification for 10 courses. Performed routine auditing and evaluation methods to improve quality.

Miami/Fort Lauderdale Area

+ Worked alongside design teams of IDs and PMs to develop and manage over 100 fully online courses. + Assisted in the design and development of credit courses for the College of Arts and Sciences. + Provided instructions and managed dates within learning management systems. + Created content using Captivate, Articulate, Raptivity, and similar tools based on requests from IDs and SMEs.

Master Of Science (Ms), Adult Education And Human Resources Development

Bachelor Of Science (B.S.), Mathematics

Activities and Societies: FIU Math Club, Secretary 2011 - 2013