Nathaniel Moss Email & Phone Number

Memphis, Tn, Us

Relocated across three states into struggling markets, managing 6 different locations overall. Created a diverse team of up to thirty employees that executed exceptional customer service surpassing many company growth targets. Was able to turn two stores into top 100 of the company. Solving problems as they arise while creating company culture within the stores. Oversaw the retail and commercial departments, with a management team consisting of a salaried manager for each department, in addition several supervisory roles. Interacting, developing, and servicing commercial business accounts through deliveries, shop referrals and shop management systems. Utilized a bringg dispatch system. Dealt with the public sector through retail operations, engaging in community events, and various recruitment initiatives. Dealing with vendors for the purchasing of parts, claims processes, and business integration with our commercial accounts. Analyzing KPI reports and data trends to identify business opportunities. Then developing strategies which resulted in my teams surpassing targets consistently. Planning and presentation of meetings with up to 100 attendees. Monitoring expenses, P and L statements, retail store operations, and overall cash flow. Controlling shrink through inventory management and administrative practices. Ensuring OSHA safety and EPA legal compliance. My recruiting methods proved successful in limiting turnover. Created successful training and development plans that were implemented throughout the company. Generating a schedule using a reflexis program. Created performance improvement plans, issued corrective actions and terminated employees. Conducted annual and quarterly performance evaluations resulting in many success stories creating a total of 6 successful store managers within the company.

Pueblo, Co, Us

Monitored cash flow while focusing on increasing EBIT, was able to surpass profit targets each quarter. Reconciled financial reports into my newly created filing system which improved efficiency tenfold. Held a business relationship with various vendors participating in the purchasing and selling of books executing large orders of up to 10,000 books. Handled all aspects of shipping and receiving. Operated and participated in backend development of an ISBN management system using python for the labeling and pricing of new and used books. Having two direct reports, ensured a positive customer experience while addressing concerns of operations with management creating solutions on improving the shipping, point of sale or in-store experience. Negotiated purchase price of used books from students to create a fair value for the business and customer.

Bachelor Of Science - Bs, Business Administration And Management, General

Bachelor Of Science - Bs, Automotive Industry Management

Certificate, Leadership And Management