Nigel Mouque

Nigel Mouque Email and Phone Number

Making Contact Centres better @ Noetica
london, greater london, united kingdom
Nigel Mouque's Location
Bath, England, United Kingdom, United Kingdom
Nigel Mouque's Contact Details

Nigel Mouque personal email

n/a
About Nigel Mouque

Project Manager, Account Manager & Pre Sales Specialist with over 25 years experience in the contact centre industry. Roles held include project and operational management and resource planning. Skilled in business change, project management, operations, resource planning and software configuration. Confident and focused manager who is capable of running multiple projects. Analytical by nature with exceptional technical skills and an understand of how best to leverage technology for business advantage. Specialties: Extensive knowledge or contact centres, ACD,outbound dialler, call recording, work force planning, eCommerce, mManagement information systems, process & procedure review & implementation,relational database systems, architecture and design and stakeholder management.

Nigel Mouque's Current Company Details
Noetica

Noetica

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Making Contact Centres better
london, greater london, united kingdom
Website:
noetica.com
Employees:
29
Nigel Mouque Work Experience Details
  • Noetica
    Client Services Delivery Manager
    Noetica Sep 2015 - Present
    United Kingdom
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  • Allianz Insurance Plc
    Campaign Management Coordinator
    Allianz Insurance Plc Jul 2010 - Aug 2015
    Bristol, United Kingdom
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  • Friends Provident
    Contact Centre Planning Manager
    Friends Provident Jun 2009 - May 2010
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  • Matthew Clark
    Operations Manager
    Matthew Clark Dec 2000 - May 2009
  • Cellular Operations
    Project Manager
    Cellular Operations Nov 1998 - Nov 2000
  • Travelbase
    Sales Coordinator
    Travelbase Jan 1996 - Oct 1998

Nigel Mouque Skills

Call Centers Contact Centers Change Management Stakeholder Management Forecasting Workforce Management Call Center Project Planning Operations Management Team Management Business Process Improvement Management Avaya Visio Customer Experience Access Problem Solving Acd Management Telephony System Testing Crystal Reports Relational Databases Financial Analysis Financial Reporting Operational Risk Management Supplier Negotiation Vendor Management Web Design Nortel Genesys Project Management Google Analytics Data Analysis Staff Development Acturis Commercial Insurance Predictive Dialers

Nigel Mouque Education Details

Frequently Asked Questions about Nigel Mouque

What company does Nigel Mouque work for?

Nigel Mouque works for Noetica

What is Nigel Mouque's role at the current company?

Nigel Mouque's current role is Making Contact Centres better.

What is Nigel Mouque's email address?

Nigel Mouque's email address is nm****@****r.co.uk

What schools did Nigel Mouque attend?

Nigel Mouque attended The Open University.

What skills is Nigel Mouque known for?

Nigel Mouque has skills like Call Centers, Contact Centers, Change Management, Stakeholder Management, Forecasting, Workforce Management, Call Center, Project Planning, Operations Management, Team Management, Business Process Improvement, Management.

Who are Nigel Mouque's colleagues?

Nigel Mouque's colleagues are George Etherington, Alistair White, Andrew Lewis, Susan Jordan, Kim Constantine, Paulina Slawecka, Mary Pantano.

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