Nina May Custodio
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Nina May Custodio Email & Phone Number

Training Delivery Manager at JPMorgan Chase & Co. at JPMorgan Chase & Co.
Location: Metro Manila, National Capital Region, Philippines 6 work roles
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Current company
JPMorgan Chase & Co.
Role
Training Delivery Manager at JPMorgan Chase & Co.
Location
Metro Manila, National Capital Region, Philippines
Company size
286575 employees

Who is Nina May Custodio? Overview

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Nina May Custodio is listed as Training Delivery Manager at JPMorgan Chase & Co. at JPMorgan Chase & Co., a company with 286575 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Nina May Custodio.

Nina May Custodio previously worked as Training Delivery Manager at Jpmorgan Chase & Co. and Associate | Training Officer at Jpmorgan Chase & Co..

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Email format at JPMorgan Chase & Co.

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JPMorgan Chase & Co.

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Profile bio

About Nina May Custodio

▪ Over 17 years working in a contact center environment with an extensive financial background knowledge, and experience in outbound customer service, inbound customer service, collections, and sales. ▪ With more than 14 years of experience dedicated to training and development with a proven record of accomplishment for facilitation, coaching, customer service, creating new processes, attention to detail, taking initiative and an in-depth knowledge of the US Financial Services (including consumer banking, banking services, debit cards, credit cards, mortgage, and insurance) ▪ Managed groups of several levels including front-line representatives in a call center environment, and a team of highly-skilled trainers responsible for new hire training▪ Manages and leads a team of 12 high-performing trainers

Listed skills include Training Needs Analysis, Instructional Design, Microsoft Word, Microsoft Office, and 11 others.

Current workplace

Nina May Custodio's current company

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JPMorgan Chase & Co.
Jpmorgan Chase & Co.
Training Delivery Manager at JPMorgan Chase & Co.
new york, new york, united states
Website
jpmorganchase.com
Employees
286575
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6 roles

Nina May Custodio work experience

A career timeline built from the work history available for this profile.

Associate | Training Officer

Jpmorgan Chase & Co.

In addition to the Training Specialist Role:Uses advanced methodologies such as Virtual DeliveryCertified to facilitate in a virtual environment using Adobe Connect as the main platformDemonstrates advanced facilitation skillsAssess participants' understanding and quickly respond to their learning needsPartners with business to address performance concerns.

Mar 2015 - May 2018

Training Specialist Ii

Jpmorgan Chase & Co.

Facilitates training on all aspects (New Hire, Up Skill, Progression and/or Enhancement Training)Spearheaded the CSAT Training initiative (initial and follow through)Works with Operations to address employee performance gapsCollaborates with other support/functional groups to achieve positive resultsMonitors performance results in production environment to.

May 2011 - Mar 2015

Product Trainer

Sykes Enterprises, Inc.

Observed the process training for MetLife’s Auto and Home Insurance in San Salvador, El Salvador Planned and ensured a smooth transition of the process training observed in El Salvador for the new account implementation (MetLife Auto and Home) in ManilaFacilitated training for all employees on all aspects of client projectsEvaluated learner.

May 2010 - May 2011

Product Trainer

Ict Marketing Services, Inc

Extensive experience in customer service training for Washington Mutual Bank Consumer BankingWide experience in customer service training for JPMorgan Chase Consumer BankingAssigned as the Lead Product TrainerPoint person for all product-training concernsHandled all activities in Product Training, including observation, coaching and giving feedback to.

Jul 2006 - May 2010

Operation Subject Matter Expert

Ict Group
Jun 2006 - Jul 2006
Team & coworkers

Colleagues at JPMorgan Chase & Co.

Other employees you can reach at jpmorganchase.com. View company contacts for 286575 employees →

JD Jacq Dela Torre Jacq Dela Torre Colleague at Jpmorgan Chase & Co.Metro Manila, National Capital Region, Philippines, Philippines View → RA Ryan Anorma Ryan Anorma Colleague at Jpmorgan Chase & Co.San Diego, California, United States, United States View → JP Jenish Patel Jenish Patel Colleague at Jpmorgan Chase & Co.Greater Philadelphia, United States View → GL Geetha Lingan Geetha Lingan Colleague at Jpmorgan Chase & Co.Dublin, Ohio, United States, United States View → KU Kerry Underwood Kerry Underwood Colleague at Jpmorgan Chase & Co.Austin, Texas Metropolitan Area, United States View → CN Carol Nakagawa Carol Nakagawa Colleague at Jpmorgan Chase & Co.Greater Seattle Area, United States View → RH Rafael H. Rafael H. Colleague at Jpmorgan Chase & Co.Phoenix, Arizona, United States, United States View → PS Prashant Shinde Prashant Shinde Colleague at Jpmorgan Chase & Co.Mumbai, Maharashtra, India, India View → JB John Buccilli John Buccilli Colleague at Jpmorgan Chase & Co.Columbus, Ohio, United States, United States View → VP Vinith Ponraj Vinith Ponraj Colleague at Jpmorgan Chase & Co.Bengaluru, Karnataka, India, India View →
FAQ

Frequently asked questions about Nina May Custodio

Quick answers generated from the profile data available on this page.

What company does Nina May Custodio work for?

Nina May Custodio works for JPMorgan Chase & Co..

What is Nina May Custodio's role at JPMorgan Chase & Co.?

Nina May Custodio is listed as Training Delivery Manager at JPMorgan Chase & Co. at JPMorgan Chase & Co..

Where is Nina May Custodio based?

Nina May Custodio is based in Metro Manila, National Capital Region, Philippines while working with JPMorgan Chase & Co..

What companies has Nina May Custodio worked for?

Nina May Custodio has worked for Jpmorgan Chase & Co., Sykes Enterprises, Inc., Ict Marketing Services, Inc, and Ict Group.

Who are Nina May Custodio's colleagues at JPMorgan Chase & Co.?

Nina May Custodio's colleagues at JPMorgan Chase & Co. include Jacq Dela Torre, Ryan Anorma, Jenish Patel, Geetha Lingan, and Kerry Underwood.

How can I contact Nina May Custodio?

You can use AeroLeads to view verified contact signals for Nina May Custodio at JPMorgan Chase & Co., including work email, phone, and LinkedIn data when available.

What skills is Nina May Custodio known for?

Nina May Custodio is listed with skills including Training Needs Analysis, Instructional Design, Microsoft Word, Microsoft Office, Microsoft Excel, Powerpoint, Training Facilitation, and Training.

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