• Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management, and employee surveys, exit interviews, employment records, government labor statistics, competitor’s practices, and other sources.• Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations.• Analyzing and presenting data and reports to the appropriate area of expertise, identifying errors and advising on solutions • Researching and reading data and reports• Weekly, monthly, quarterly, and annual HR metrics reporting. • Ensures that records, files, and electronic tracking systems are maintained accurately to ensure compliance according to company and regulator policies and procedures. • Assists with creating and running HRIS and benefits related reports.• Timely uploads of file feeds for various partners and vendors.• Coordinate the license and renewal process for team members as needed.• Responsible for licensing data entry.• Represent the organization within the community as a business partner to support community association activities.• Supports benefits and leave administration. • Provides leave of absence and disability administrative support to Team Members. • Analyzes and reconciles leave discrepancies.• Maintains leave administrative system(s). • Coordinates return to work for Team Members on FMLA, short term disability, and other company lead programs.• Support, partner and liaison between each area of human resources.

• Translated business priorities into HR programs, processes, and initiatives.• Served as the first point of contact to managers and supervisors regarding general human resources related questions or issues providing accurate and appropriate information or guidance. • Conducted Team Member investigations from start to finish and provided department recommendations of next steps. • Consulted with department leaders on a broad range of human resource issues including talent planning, career mobility, retention, engagement, work actions, performance management and other related areas.• Identified and drove the sharing of best practices across the property to facilitate continuous improvement.• Coached leaders on leadership effectiveness by applying the leadership skill set to include how to develop and implement engaging work environments and proper HR processes.• Utilized data analysis from the HR Centers of Excellence (COE) and the HRBP groups to develop, measure, track and analyze key metrics that assure an aligned HR plan with the department or company’s strategic business plan.• Drove change management practices to enable organizational effectiveness, incorporating diversity & inclusion strategies to maximize our competitive advantage and skills of the workforce. • Developed strategies to foster employee engagement and commitment.• Designed and delivered targeted solutions, including strategic planning, visioning, change management and team building. • Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.

● Provides individual career coaching and equips active students and alumni with job search tools including resume writing, career exploration and roadmapping, interview skills, networking, and job search techniques via phone, video, and email exchanges● Conducts mock interviews and submits grade reports to students enrolled in Career Orientation course● Initiates, develops, and maintains partnerships with employers to establish career and networking opportunities for current students and alumni● Participates and provides support in student focused events and information sessions● Coordinates employer visits for on-campus and virtual recruiting events, job fairs, networking events, and career development workshops● Counsels students on exit process and gathers all necessary documents to close out student files for graduation● Preps students for externship/internship and facilitates with finalizing sites and gathering proper documentation ● Researches job descriptions and qualifications for matching with appropriate students and graduates● Accurately records all interactions of services provided with students and employers

• Provides excellent customer service to potential students through consistent and effective outreach and follow up.• Met with potential students to accurately explain program offerings, discuss and advise on suitable programs in accordance to student interest, qualifications, and career goals.• Represented the University both on and off campus to prospective students, parents, and other interested parties.• Accurate accounting for all inquiries and admission activities associated with inquiries and detailed daily reporting of contact with students. • Ensured that all enrollment paperwork is completed accurately and in a timely manner to meet deadlines. • Trained junior team members on administrative processes, company requirements, and performance strategies. • Kept all required reports current and accurate, including information stored in university systems.• Managed University Content on internal systems for company use via SharePoint.• Daily networking and strong relationship building to generate personally developed referrals for prior students.

• Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.• Trained new copy and print associates on proper machine use and responsibilities of department.• Communicated clear expectations and goals to each team member. • Assisted customers with copy and print related questions.• Used multiple editing and production programs such as Microsoft Office (Word, PowerPoint, Excel, Publisher, Outlook), Photoshop, and others as needed.• Communicated with customers and reviewed needs or issues and offered high end solutions to fit customer needs.• Provided customer consultations.• Building business-to-business relationships for contracts, memberships, and further projects and print jobs.