Nicole Somma Email & Phone Number

Austin, Tx, Us

Austin, Texas Metropolitan Area

Oversees LDG’s full property portfolio with 20+ active construction sites across 12 states, while managing 15+ properties in the development pipeline, ensuring adherence to design standards, budget, and timelines.Directly responsible for managing fluctuating Furniture, Fixtures, and Equipment (FF&E) budgets across multiple projects.Responsible for all interior and exterior finish selections.Serve as the primary liaison between development department, architect firms, construction companies, investment partners, marketing departments and property management to ensure alignment with project goals and stakeholder expectations.Ownership decision maker, ensuring that all design, construction, and operational standards are meeting compliance.Reviews Request for Information (RFI), change order requests, and vendor submittals from start to finish, ensuring all projects stay within budget and aligned with timeline as contractually stated.Oversee architectural modifications, ensuring plans are adapted as necessary to meet each states evolving requirements . Manage a small team of direct reports, overseeing day-to-day operations, delegating tasks, and acting as a figure of authority as related to any issues that may arise.Conduct regular on-site property visits across various states to monitor project progress, evaluate modifications, and ensure compliance with design changes, budget adjustments, and quality standards.Provide detailed reports and updates to senior management, developers, and other stakeholders regarding project status, timelines, cost analysis, and any issues warranting further discussion.

Austin, Texas, United States

Coordinate the design phase of construction projects, collaborating with architects, engineers, and other stakeholders.Manage design schedules and ensure timely completion of design deliverables.Review and approve design documents to ensure compliance with project requirements and industry standards.Facilitate communication between design teams, marketing, development, constructions and onsite managements.Conduct regular design coordination meetings to address issues, provide updates, and streamline workflows.Collaborate with procurement teams to source and select materials that align with design specifications and budget constraints.Maintained documentation of design changes and revisions.Oversee onsite installations of furniture, ensuring proper placement and adherence to design plans.

Austin, Texas, United States

Austin, Texas, United States

• Customized golf vacations at world-renowned golfing destinations in Scotland, Ireland, England, & Wales and other international locations• Responsible for large-volume account management heavily focused on customer service• Managed client's entire trip, including golf tee times, accommodation reservations, transportation, sightseeing suggestion, dinner reservation ect. accurately for 1,000+ travelers per season• Acted as main point of contact for over 150 groups using articulate and efficient verbal and written communication skills• Created and maintained personal client tracker to organize all custom needs and requirements of every client during the yearlong planning process• Collaborated heavily with sales, accounting, and operations departments• Supported Trip Coordinator Manager by training new trip coordinators, fielding questions, and revamping outdated procedures.• Developed and leveraged key vendor-partner relationships to ensure maximum client satisfaction• Performed a variety of administrative tasks including data entry, filing, prepared travel documents and billing/invoicing• Answered all client questions or concerns, adjusted itineraries as needed based on availability, budgeting, and client preference.• Acted as insurance liaison and guided client through purchasing insurance and filing a claims• Successfully navigated clients through Covid 19 pandemic and as a result rescheduled over 100 groups

Austin, Texas, United States

• Managed multiple small business social media accounts and worked on the optimization of SEO to increase website traffic, drive brand awareness and accelerate consumer engagement• Created, delivered, and monitored websites analytics • Reported monthly KPI, customer concerns, and community events to client• Developed and implemented successful social media plans using Hootsuit and Brandwatch by creating interactive, inventive, and engaging posts• On average clients increased the number of followers on Instagram by 200%, on Facebook by 350%, and online orders by 20% within the first 3 months of performance• Spearheaded monthly organic product campaigns resulting on average over 1,000 community engagements, 30 Instagram tags, and 10,000 unique views and 20 new followers

Greater New York City Area

Event Management • Manage planning, coordination, venue selection, contract negotiation, budgets, execution, staff project plans, menu selection, vendor oversight, and travel for Golden Seeds events 100 events across 7 different regions• Coordinated Golden Seeds’ Annual Summit for over 200 attendees in January 2018 and 2019Relationship Management • Overhauled management of office, including day-to-day operations, efficiency and presentation of workspace, maintenance of equipment, calendars, banking, generation of marketing materials, and promotional kits• Establish and develop relationships with membership to assure excellence and referrals.• Participate in entrepreneurial pitches. Establish relationships to support their application process.• Responsible for maintaining the CRM system Public Relations and Social Media• Spearhead efforts to develop and cultivate social media presence including Twitter, Facebook, and LinkedIn.• Managed all social media and utilized tools such as Hootsuite, Twitter and google analytics• Help launched Golden Seeds new website• Produce, edit, and maintain company website using WordPress• Extensive work on developing company Blog • Manage all company inquires

Cranford, Nj

• Complete and supervise manual labor such as preparing food, maintaining equipment, and store appearance• Train delivery personnel for effective customer service• Plan menu, assure quality control, and minimize waste• Create sales promotions to increase sales (ex. Direct mail flyers)• Implement marketing ideas by creating logo and promotional products for the business• Organize and acquire accounts with other businesses, schools, gyms etc.• Engage in dialogue with customers and community members• Take, process and deliver customer orders• Recruit, hire, and direct Kitchen Staff & Servers

Verona Area, Italy

• Increased English fluency and overall understanding by building awareness and confidence in all key language areas such as listening, reading, writing, speaking• Plan, implement and analyze learning situations from a different cultural frame of reference• Learned to establish rapport quickly with community despite language and cultural differences • Flexibility and adjustable to rapidly changing situations and new environments• Developed an understanding of global issues

Springfield, New Jersey

• Distributed and oversaw all phone calls to members and prospective members • Capability to work under pressure and manage and resolve member issues or complaint via email, phone, and in person• Encoded and organized pertinent membership information and data into the computer• Responsible for actively promoting and selling the company's products to a wide range of customers in a very competitive market place.

Williamsburg, Virginia

• Executing an organized, efficient, and structured sales process.• Exceeded daily sales goal by cross selling and promoting additional products and services• Prioritize account management, POS operations, customer service problem-solving and relationship building in fast-paced setting.

Newport News, Virginia

• Organized and lead cultural, recreational, and social academy activities for children of all ages • Worked with staff to design, critique, and improve the non-profit organizations budget • Provided supervision and leadership for facility during the activities• Maintained and enforced all rules, expectations, and policies related to Girls Incorporated

Edison, New Jersey

• Assisted mainly in the areas of Administration, Human Resources and with Construction Officials • Updated and organized existing and new employee files, compiled data from accounts receivable reports, and performed basic filling tasks• Reviewed and communicated with permit applicants regarding registration, failure to submit proper forms, and payment• Participated in administration meetings and performed human resources administrative tasks

Bachelor’S Degree, Double Major: Political Science And Philosophy, Dean'S List 5 Semesters

Activities and Societies: President of Alpha Phi Fraternity, Phi Alpha Delta, Young Republicans, Vice President of Hall Council, Watson.

High School