Responsible for managing the supply/demand of Avanade resources by matching function to directly drive productivity metrics. Collaborate with stakeholders such as Project Leads, Sales Team and Account Executives, Business unit leadership and consultants to understand the future demand pipeline as well as current open demand. Coordinate Team Lead activities for the Scheduling – Operations team at Accenture, coaching and providing mentoring for 8 resources. Transferring knowledge on internal processes, supporting them on team dynamics and walk-through of the company.• Provides customer service for Avanade by allocating resources in North America – South Region (550 consultants).• Monitors projects and workloads, adjusting assignments and deadlines accordingly. • Collaborates with stakeholders to learn project requirements and details to present progress updates on existing demands. • Creates consultant schedule and set deadlines for various projects. • Distributes and facilitates talent across projects creatively by taking strategic business decisions.• Data Management to address chargeability metrics. • Effectively communicate requests and assignments by directing meetings with consultants and stakeholders.• English used as main daily business language.• Team Mentoring on daily activities and performance review.

• Allocation of Avanade resources in North America - South region / Advisory.• Monitors and proactively addresses resource information.• Manage upcoming resource Roll Off's. • Ensures the demand entered for projects has specific candidates.• Interact with project leads to understand their needs.• Provides support in Talent Management tasks collaborating with data and metrics that support the strategies of internal staff movements.

Transform and apply continuous testing into client platforms (telecommunication services). Provide leadership and strategic direction between the MTY and Offshore (India) team on pending testing cases and new development in the platform. Deployment under Agile/SCRUM methodology.• Plan, Execute and Test in Agile/Scrum environment.• Create efficient test scripts to reduce the evaluation time by 24 hours to approve website functionality. • Detects, logs, and reports program bugs and glitches .• Tracks defects and helps troubleshoot errors.• Reviews test procedures and develops test scripts.• English used as main daily business language.

• Support in the area of marketing.• Graphic Design for internal communication. • Image development for internal events.• Design Proposal for packaging.

• Support in the area of marketing.• Graphic Design for internal communication.