Nnazhi Mohamed Email and Phone Number
๐ Fortune 500 companies have the budget for sophisticated defense, but this is ๐ป๐ผ๐ ๐ฎ๐น๐๐ฎ๐๐ ๐๐ต๐ฒ ๐ฐ๐ฎ๐๐ฒ ๐ณ๐ผ๐ฟ ๐ฆ๐ ๐๐, making them a much easier target. Statistics show that over 50% of hacker attacks occurring in the European Union are not fully targeted at certain corporations or large companies with 300+ users but are rather aimed at SMEs, with the goal of obtaining company information and causing damage. Due to the pandemic, we are seeing an increase in remote work, leading to more vulnerabilities. โ๏ธ Many SMEs think they are protected because they are using cloud providers such as Microsoft. While it is true that the Microsoft 365 suite is providing them with all the available tools to protect their data, these tools have to be properly configured and monitored. Our experience shows that most companies using the cloud platform are not aware of its full potential and most of the time are paying for services that they are not using, all because they do not know ๐ต๐ผ๐ ๐๐ผ ๐ณ๐ถ๐ป๐ฑ, ๐ผ๐ฟ ๐ฎ๐ฟ๐ฒ ๐ป๐ผ๐ ๐ฎ๐๐ฎ๐ฟ๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ฒ๐ ๐ถ๐๐๐ฒ๐ป๐ฐ๐ฒ ๐ผ๐ณ subscriptions that are providing only the necessary tools. All of this can be really time consuming and without the proper knowledge and expertise it can become a complete waste of time. ITESS can take care of it for you, so you can concentrate on growing your business. Our managed services will help you with- Securing emails, files, identity, devices and applications- Administrating your M365 tenant- Implementing, configuring, and supporting the M365 productivity tools- Providing knowhow training for your end users- Providing quarterly business continuity reviews and optimizing the usage of M365๐จโ๐ป Why IT Eco Systems Solutions?We have the expertise and the knowledge to configure your M 365 tools in the best way possible. By working with us you get the benefit of security for you and your customersโ data and the optimization of your Microsoft 365 usage. This will help you ๐ฎ๐ฐ๐ต๐ถ๐ฒ๐๐ฒ ๐บ๐ผ๐ฟ๐ฒ - ๐ณ๐ฎ๐๐๐ฒ๐ฟ, and get yourself the reputation of a trusted company in the eyes of your customers and partners.๐ป Why Microsoft 365?Microsoft 365 is the most powerful and complete cloud platform for small and medium-sized businesses, providing productivity tools and the means to secure every vulnerability that hackers may target. If I've managed to catch your attention, I'd like to get in touch!Find me on naj@itecosys.com and https://itecosys.com/
It Ecosystem Solutions Ltd.
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Co-FounderIt Ecosystem Solutions Ltd. Apr 2021 - Present -
Services ManagerSoftwareone Sep 2020 - Apr 2021Providing onboarding sessions to customers.Ensuring that customer is supported effectively by the technical support team.Providing business reviews on regular basis with recommendations on adoption of Microsoft 365 services. -
Technical Trainer Microsoft 365Convergys Jan 2019 - Sep 2020BulgariaInterviewing candidates.Responsible for preparation, presentation, and delivery of classes for new employees.Provide up-training for existing employees.Responsible for requisition, creation, and allocation of all training and support materials.Help exploring and troubleshooting office 365 applications and services (Exchange Online and Hybrid, Cloud and Hybrid Identity, Microsoft Teams, Share Point Online and OneDrive, Office pack and Outlook, PowerShell).
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Senior Microsoft 365 Support EngineerConvergys Aug 2018 - Jan 2019BulgariaSupporting the team and helping newcomers getting into the working process. Taking escalations and help troubleshooting challenging cases.
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Microsoft 365 Support EngineerConvergys Sep 2017 - Aug 2018Bulgaria SofiaProviding first class support to company administrators with various queries regarding office 365 products (Exchange online, SharePoint Online, Microsoft Teams, Office Pack, etc...). Assisting customer with deployment of online services. Troubleshooting complex issues and assuring a great customer experience and satisfaction.Supporting security and compliance tools. Helping with administration of identity protection and mobile device management.
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AdministratorConcentrix Oct 2016 - Sep 2017Providing back-office support to customers. Interacting with customers through social media platforms, e-mail, and ticketing systems. Preparing and providing reports related to usage and activity. -
Muay Thai And Kick Boxing TrainerSelf-Employed Oct 2016 - May 2017BulgariaProviding Muay Thai and Kickboxing classes to adults and kids.
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Subject Matter ExpertConcentrix Jun 2015 - Mar 2016BulgariaBuilding a team to deliver the world-class service. Taking escalations transferred from community support representatives, resolving the toughest of issues from partners and customers. Contribution towards the achievement of targets in all aspects of the team's activities. -
Customer Service RepresentativeConcentrix Jun 2014 - Jun 2015BulgariaWorking in sales and customer service. Dealing with customers as a front-line representative. Negotiating and communicating effectively with customers. Ensuring the trust and reliability to build a strong relationship with the product and services.
Frequently Asked Questions about Nnazhi Mohamed
What company does Nnazhi Mohamed work for?
Nnazhi Mohamed works for It Ecosystem Solutions Ltd.
What is Nnazhi Mohamed's role at the current company?
Nnazhi Mohamed's current role is Co-Founder at IT EcoSystems Solutions Ltd. | Microsoft Certified Trainer | Microsoft Certified Administrator Expert | Microsoft Certified Security Administrator.
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