Nneha Arora Thapar Email and Phone Number
With an illustrious career in the corporate world, I have demonstrated my expertise in leadership, team management, and customer-centric strategies. Throughout my journey, I have worked with renowned organizations such as Qatar and Vistara, showcasing a commitment to achieving the highest standards of quality and professionalism.As an experienced professional in corporate management, I have collaborated with leading Edtech platforms like Bitclass & Aircrew Aviation, where I serve as a Corporate Trainer, mentoring aspiring talents and preparing them for successful careers in the corporate world. My passion for training and mentorship has led me to guide numerous individuals in excelling in their roles as Customer Service Executives and Team Leaders.Now, as the Co-founder of Eduroids,, I am determined to empower dreamers to become doers in their chosen careers. At Eduroids, we blend corporate training with hands-on experience through internship, providing practical skills across various domains that lead to corporate success.Together with a team of passionate professionals, we foster a community of achievers, equipping them with the right skillset to excel in their chosen fields. Our mission is to bridge the gap between education and the corporate world, preparing individuals to thrive in the dynamic and competitive landscape.Join me on this exciting journey at Eduroids,where we unlock the true potential of our youth!
Eduroids
View- Website:
- eduroids.com
- Employees:
- 4
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Chief Customer Strategy Officer And Co FounderEduroidsNew Delhi, Dl, In -
Co-FounderEduroids Jan 2023 - PresentNoida, Uttar Pradesh, India -
FounderKagi Jun 2021 - PresentIndia
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Vice President Customer ExperienceHrbotics Apr 2022 - Dec 2023IndiaDevelop and implement a comprehensive customer experience strategy aligned with the overall business objectives.Ensure that the organization's products, services, and processes are designed with the customer in mind.Provide guidance, mentorship, and resources to cultivate a customer-focused culture within the organization.Collaborate with different departments to streamline and enhance the customer experience at every interaction.Use customer insights to drive data-driven decision-making and continuous improvement initiatives.Implement training programs for employees at all levels to instill a customer-centric mindset.Ensure that all employees understand the importance of their roles in contributing to a positive customer experience. -
Course InstructorBitclass Jul 2021 - Jul 2022IndiaI have been providing mentorship to aspirants looking to head start their career in Aviation and Customer Service industry .Training them on several parameters vital for providing 5 star customer service. Preparing them for interviews for Flight Attendant/ Customer Service Executive/ Ground staff.Working on Revenue sharing basis. -
Cabin Crew InstructorAircrews Aviation Pvt. Ltd Jun 2021 - Apr 2022IndiaI have been providing mentorship to aspirants looking to head start there career in Aviation and Customer Service industry .Training them on several parameters vital for providing 5 star customer service. Preparing them for interviews for Flight Attendant/ Customer Service Executive/ Ground staff. -
Cabin CrewQatar Airways Mar 2017 - Oct 2020Doha, QatarMy primary responsibility was to ensure all the customer's safety as well as security and provide them excellent customer service on board the aircraft.Demonstrated commitment to achieving the highest possible standards of customer service and guest experience, quality and professionalism.Contributed in achieving Best Airline in the world by Skytrax for the sixth time by utilizing my skills , experience and the world class training i got from QATAR AIRWAYS. -
Cabin CrewVistara - Tata Sia Airlines Ltd. Apr 2016 - Mar 2017New Delhi Area, IndiaI was Responsible to carry out safety security and inflight duties, Ensuring all the customer's well-being on board the aircraft. Joined Vistara before its first Anniversary and found infinite opportunities to grow and work on the biggest, most rewarding challenges that had built my skills and experience. Also recognized as the Employee maintaining highest grooming standards at all times. -
Customer Service RepresentativeBritish Airways Dec 2015 - Apr 2016Gurgaon, IndiaResponsible to deal with customer's queries over the call, chats and email. Responsible to create itineraries, change booking , Cancelations and Disruptions using Pegasus software (GUI for Amadeus used by British Airways) for US and UK market.Demonstrated highest standards of customer service.
Nneha Arora Thapar Education Details
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English Language And Literature, General
Frequently Asked Questions about Nneha Arora Thapar
What company does Nneha Arora Thapar work for?
Nneha Arora Thapar works for Eduroids
What is Nneha Arora Thapar's role at the current company?
Nneha Arora Thapar's current role is Chief customer strategy officer and Co Founder.
What schools did Nneha Arora Thapar attend?
Nneha Arora Thapar attended Carlox Teacher's University, Ahmedabad.
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