Nnenna Brendan West Email & Phone Number

Nigeria

Nigeria

Collaborated with management team and key stakeholders to successfully achieve launch milestones in 2 states, ensuring timely delivery of requirements.Developed and executed a business strategy in partnership with the executive team, resulting in an impressive 5X growth of our customer base and a remarkable revenue increase of over 150%.Partnered with the CEO to establish a high-performing marketing team and devised comprehensive offline and online marketing strategies to promote the product.Expertly planned and tracked the project, establishing key milestones to ensure efficient progress and successful completion using our project management tool.Conducted in-depth market analysis and collaborated with cross-functional teams to identify and prioritise customer needs, resulting in a 25% increase in customer satisfaction ratings. Standardised customer support procedures through the development and documentation of Standard Operating Procedures (SOPs), leading to a 30% reduction in customer support response time and a 25% increase in customer satisfaction ratings. Organised workshops and implemented an onboarding process, resulting in a 15% improvement in onboarding efficiency for recruited health practitioners.Implemented a robust monitoring system to evaluate the performance of third-party vendors, contractors, suppliers, and operational partners, resulting in a 20% increase in vendor compliance and a 25% improvement in continuum of care delivery quality.

Nigeria

Brand building and management in the regionManage the sales team to ensure that our deliverables are metPlan and facilitate CMEs, Workshops for existing and New customers in order to showcase and market Roche services and productsEnsure monthly review/reporting of sales in order to drive annual sales target and achieve increased revenue and market share

Portharcourt, Nigera

Building/management of our ethical brand.Brought on board private and teaching hospitals which led to a 70% increase in sale from what was done in 2015. Strategically introduced institutions on board which in turn lead to a 60% quaterly increase in sales.Coordinated clinical meetings with health practitioners to discuss the unique properties and benefits of our brands in managing their patients.

Building and detailing our ethical brand in my assigned territory.Achieved 50% increase in sales by strategically holding meetings with health practitioners to keep them well informed on the unique properties of our drugs and the benefits their patients stand to benefit when prescribed.