DevOps automation, AWS,Terraform,CI/CD Gitlab, Grafana, Watchdog, Kubernetes

● Assist in defining the architecture,design, development, and automationof core strategic technology projectsand infrastructure● Develop software and automationusing standard Software Engineeringpractices● Design, analyze, and engineerlarge-scale distributed systems● Work with cross-functional teams tocreate prototypes and/or Proof ofConcepts as needed to ensure projectsare viable and successful in acontrolled environment.● Use in-depth product and industryknowledge to provide technical andbusiness expertise to the company● Work with the management andvarious departments to ensure theappropriate knowledge, skills, andabilities will be available when neededto meet evolving business needs● Build business and technicalrelationships with strategic partners● Train and/or mentor team membersand peers as appropriate● Identify opportunities to improveprocesses and best practices● Define and ensure security policies inplace are met, reviewed, andconstantly evolving to meet industryneeds● Coordinate with various teams fordeployment and production supportactivities● Performing miscellaneous job relatedduties as assigned

Solving server side issues

web development ,Ruby on rails Wordpress,php,mysql,jquery,HTML5

Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.Initiate and complete proposals and presentation for new business opportunitiesProtects organization's value by keeping information confidential.

Solving server-side issues, Plesk, cPanel, etc., Bash Scripting, Solving Magento & WordPress issues, Optimization of the same for better performance.

Taking incoming calls from various customers in telecommunication field, complaints handling, technical support, package activation,

My responsibilities were taking care of other agents statistics and administrating tickets on second level of support

Service desk agent for private users ,

Answering to residential custumers calls and resolving their problems with services , sales , administrating every call