Currently leading our mighty CX Team, creating memorable customer relationships while driving efficiency and optimization.

Previously located in the heart of downtown Seattle, Alhambra is a slow-fashion-focused boutique that has been providing luxury apparel and accessories for decades.• Managed website migration and re-design with outside developer partners.• Led office operations, E-commerce inventory management, and customer support. • Developed and designed the company's top-performing email campaigns.• Implemented social media strategies that increased brand exposure, engagement, and follower count across all social media platforms.• Assisted and collaborated with the Creative Team to produce social media content and website imagery.• Collaborated with team members and management to plan and organize in-store events.

Collaborated with the showroom manager to accomplish over $1 million in revenue for 2016.• Managed and implemented a social media plan and scheduling system for all platforms.• Created designs, concepts, and sample layouts for promotional mailers and e-mail campaigns.• Communicated with vendors and logistical parties to ensure deadlines and delivery dates were met.• Formulated product plans and renderings to be practical, aesthetic and conducive to intended purposes.• Managed ordering process from order submission to delivery.