The Client Educator at Spectrio plays a crucial role in enhancing the customer experience. Whether training new customers, educating existing ones, or collaborating with other departments, the Client Educator serves as a guide for customers, helping them to effectively learn about and implement Spectrio's services, communication strategies, and processes.

Extensive experience in establishing and nurturing a Montessori classroom setting that fosters independence, inquisitiveness, and self-paced learning.

Manage and coordinate the development and implementation of internal curriculum content and standards. Facilitate professional development programs for teachers and administrators. Conduct research and identify best practices for curriculum and instruction. Analyze student data to inform curriculum decisions and ensure student success. Provide guidance and support to teachers and administrators during implementation.

Responsible for extracting and analyzing information from customer databases, sales records, website interactions, and social media engagement. Develop the sales portfolio by providing an enhanced, personalized customer experience that encourages loyalty to the brand and accomplishes customer retention.

Monitor and maintain digital marketing content across all platforms, including website, mailing lists, SEO, and analytics to keep information up to date. Assist management to achieve goals by developing and launching digital marketing strategies for advertising, PR, and communication plans. Develop branded, well-written product marketing materials such as social media posts, mailers, and owner newletters. Create monthly marketing campaign breakdowns of website analytics and social media engagement to recommend key improvements and identify growth opportunities.

Work with guests from beginning to end of their experience. Input, handle, and deliver purchase paperwork and the presentation of vehicle. Utilized CRM software to track customer interactions and follow up on sales leads. Provide an industry-leading experience to the guests by acquiring product knowledge of all vehicles and their competitive sets.

Build relationships on behalf of the school with community groups, non-profit partners, block clubs, and other potential neighboring partners; share school information through community presentations and by inviting community groups to school events.