Nishant Totala Email & Phone Number

Bengaluru, Ka, In

Houston, Texas, Us

 ‘Chief of Staff’ for the country sales ‘Senior Director’, of Infrastructure, Cloud and SaaS products Collaborating with executive team members to determine and prioritize business strategies Maintained market leadership in Compute and #2 position in Storage for FY20 and FY21 Coordinated strategic plans to enhance profitability, revenue, and market share Partnered with the CTO to drive growth for strategic products especially in Telco and FSI segments Lead the install base mining to identify new opportunities; Approx. 15% conversions into contracts Drive programs to gain SMB market share & new logos from competition and cloud service providers Help Sr. Director in developing communication Strategy across sales team and partners Driving meetings, lead cadences & reviews, and track performance on goals and priorities Review GTM blueprint, ensuring right market coverage & quota deployment Recognized in FY21 for effective biz ops mgmt., and meeting objectives with min mgmt. involvement

Ashburn, Virginia, Us

 Driven USD 250M impact thru GTM initiatives, delivery led sales, and influencing sales teams Part of the multimillion and multiyear winning team of an Australian telecom major for their Analytics and RAN infrastructure and platform set up Added additional business by mapping SFDC pipeline against opportunities, offerings and solutions Delivered pre-scoped, pre-priced, and pre-solutioned services offerings to quickly address dynamic client needs, get quick wins and additional business Liaised with sales, delivery, offering, branding, marketing, legal, and pricing functions to create new enterprise service offerings aimed at rapid market penetration Teamed up with business solution managers to launch new offerings and help the clients in their digital transformation journey with Cloud and Software as a Service (SaaS) offering Conducted Delphi interviews with account managers (SVPs) in gathering information to be used in building SFDC based KM solutions for sales enablement

Palo Alto, Ca, Us

 Delivered corporate-level market research programs on NPS, customer experience, and Loyalty for B2B and B2C segments measuring lifecycle experiences, brand & image perceptions for HP, and competition across segments, products, and geographies Worked on goals setting, establishing metrics, performance gap analysis, and resource prioritization Successfully and without interruption, managed 4 vendor migration on a complex global program Built process maps for multiple vendor migration, analytics insourcing, and transitioning to Vertica data platform resulting in annual cost savings of USD 600K  Manage P&L, contracts, and commercials and fostered vendor relationships, controls & processes High stakeholders satisfaction by overlooking the delivery of advanced analytics and key scorecards Integrated corporate, product, and transaction data with text mining tools to give actionable insights Driven operational efficiencies, business & process improvement with ISO 20252 / LEAN initiatives Delivered actionable insights by linking & triangulating corporate, product, and transaction-level data

Southport, Conneticut, Us

 Established offshore analytics, business research, business intelligence, and reporting vertical for 7 Dairy & Poultry clients of North America contributing about USD 4M Redeployed 3 of 10 team members by building efficiencies, and maintained high service quality by streamlining, automation, controls, and performance management; Maintained zero attrition level with employee development opportunities Demonstrated cross-functional leadership by managing a large scale penalty bound restatement project for an American financial major involving 52 DBs and coordination with 40 resources globally; Saved over USD 90K during this assignment Delivered actionable analysis on category, brand, competitor, in-store product placement, and pricing Rated as the ‘Best Team Leader’ in the 2008 annual employee survey Received multiple customer appreciation awards for process improvement & operations management

New York, Ny, Us

 Program managed B2B & B2C market research for Pharma, Services, Industrial, and Luxury Products Developed wide-ranging proposals, questionnaires & survey instruments to meet objectives Proficient in various survey development and data analysis tools & methodologies Got high customer satisfaction scores & accolades and provided first-rate customer experience Efficient business development and P&L management resulting in high profitability

San Antonio, Texas, Us

 Assisted in designing a knowledge management repository and retrieval systems for consultants and market researchers across the entire company

Mumbai, Maharashtra, In

 Abetted in institutional sales, new product introduction, market research, retail audits, and developed sales promotion schemes & collaterals

Master Of Business Administration - Mba, Marketing

Bachelor Of Science (B.Sc.), Computer Applications

Pre-University College, Science

High School, Maharashtra State Board (Mumbai)