Noa Delgado Sólvez Email and Phone Number

I am in charge of answering phone calls, resolving customer queries, preparing and issuing invoices, keeping part of the company's accounting...

My job is based on being in front of the cash register and in the car area, welcoming people with a smile and helping them choose what they want. I charge them and try to do it quickly so they don't get impatient. I prepare the food trays, I talk to the kitchen so that everything comes out on time and well presented. I go to the car area and deliver the orders. I pick up the trays and keep the place nice. I help the cleaning team so that everything is clean and presentable.

In my time at Serseo, a digital marketing agency focused on SMEs, I played an integral role spanning various responsibilities. My job focused on ensuring the success of our clients through a variety of key tasks. One of my main responsibilities was managing the social networks of around 30 clients. This involved creating content, scheduling it, publishing it, and tracking it. Each post required careful planning, from choosing relevant topics to selecting engaging images. Accurate scheduling was essential to ensure we reached the audience at the right time. I also prepared detailed monthly reports to evaluate the performance of Google Ads and Facebook Ads campaigns and was responsible for communicating the results to our clients.Constant communication with clients was essential. He was available to answer questions and provide regular reports. I was also in charge of answering reviews on Google listings, taking care of our clients' online reputation.In addition, I wrote and published articles on our clients' websites, optimized to improve their position in search engines. This included strategic keyword research and selection.The main platform we used was WordPress, along with Ionos for web hosting. SEO optimization was an ongoing process, monitoring website performance, speed, and link structure to ensure positive results.In short, at Serseo, my work ranged from managing social media and online advertising to communicating with clients and improving website SEO. It was an enriching experience that taught me the importance of versatility and excellence in digital marketing for SMEs.

I was in charge of responding daily to the reviews that came in through Partoo (GMB) and Yotpo (web), I sent emails through Mailchimp to clients who finally did not attend the appointment they had scheduled, I wrote posts for the blog on related topics ( SEO positioning), I tracked the emails sent (sent date, database date, sending time, total sent, total received, bounces, unique opens, click rate...). On a weekly basis, I updated the online channel conversion data and uploaded the web user data and the first part of the funnel users. I also updated a competition map where the main competitors' workshops were located, and on a monthly level I carried out an in-depth analysis vs. Competition and a Group Comparison.

My job was based on being in front of the cash register and in the car area, welcoming people with a smile and helping them choose what they wanted. Charge them and do it quickly so they wouldn't get impatient. Prepare the food trays. Talk to those in the kitchen so that everything came out on time and well presented. Go to the car area and deliver the orders. Pick up trays and keep the place nice. Help the cleaning team so that everything was clean and presentable.

I collaborated with the company performing the role of secretary. My responsibilities included managing telephone calls, resolving doubts, preparing draft insurance policies for vehicles and homes, as well as collecting documentation.