Software Engineer
Current- Feature maintenance, testing and development.- Simplifying user experience and making our websites more user-friendly. - Automating manual processes, including agent & attorney workflows, with an aim to increase and improve ticket disputes.- Finding innovative solutions to integrate with various CRMs and platforms, e.g. by using Rest APIs.- Saved our agents countless hours by automating the creation of leads and contacts for different types of users on the Close CRM.- Collaborating with cross-functional teams to ensure alignment and deliver high-quality results in a timely manner.