Registrar
Pacific Reach
Managed student records and admissions with a focus on exceptional customer service - interacting and communicating with over 175 international students who participated in quarterly residential programs.Developed and implemented a new system providing each student with 4 personal contacts during the admissions process, resulting in an 80% closure rate on interested students—a 50% increase in conversion rate during my tenure as registrar.Coordinated application review, visa, and travel… Show more Managed student records and admissions with a focus on exceptional customer service - interacting and communicating with over 175 international students who participated in quarterly residential programs.Developed and implemented a new system providing each student with 4 personal contacts during the admissions process, resulting in an 80% closure rate on interested students—a 50% increase in conversion rate during my tenure as registrar.Coordinated application review, visa, and travel planning, and ensured accurate documentation.Provided timely and courteous support, maintained confidentiality, and streamlined registration processes to enhance the overall experience for all stakeholders. Show less