Supervise the Outside Cart Staff team to improve member experience and golf operations.

At Skinner Roofing, I contribute to continuing a legacy of excellence in the Jacksonville community. Under Cody Skinner’s leadership, we prioritize quality over quantity, ensuring every project meets our high standards. The Skinner Family's deep-rooted history in Jacksonville, spanning 130 years, underscores our commitment to integrity and superior service. For my Real Estate friends, we offer free inspections and estimates, repairs and replacements, accept payment at closing, and pride ourselves on rapid response times. Reach out today to see how we can serve you!

Engaged with Medical Device Professionals to discuss and secure new business opportunities for recruitment services. Developed and implemented strategic recruitment plans, successfully placing high-caliber candidates across various roles. Introduced a new software platform to streamline research and improve team efficiency.

• Maintained, troubleshot, and coordinated all aspects of the Shadow RQ7B-V2 aircraft and its supporting equipment.• Coordinated with Superior Officers on daily activities and responsibilities to ensure smooth operations.• Collaborated with American Red Cross personnel to provide comprehensive support during hurricane response and recovery, including sheltering, cleanup efforts, and damage assessments.Key Achievements:• Maintained Crew Chief Qualified Status for over 4 years, demonstrating expertise and reliability.• Provided critical support during hurricane activations of the Florida National Guard between 2017 and 2022, contributing to minimizing the impact of natural disasters on affected communities.• Combat Life Saver Certified, completing three annual 54-hour classes on basic life-saving procedures.Reason for Leaving: Completed 6-year enlistment and decided not to re-enlist as it did not align with long-term career goals.

• Performed marketing and sales activities through cold-calling, door-to-door engagement, social media advertising, and customer relationship management.• Directed a team of 4 installers, ensuring quality installation of gutters on homes throughout the Jacksonville area.• Communicated with customers on-site and over the phone to ensure their home needs were met and to provide exceptional customer service.• Collaborated with the Founding Owners to determine best practices and develop business activities.Key Achievements:• Instrumental in increasing business revenue by 25% within 6 months through effective sales and marketing strategies.• Improved booking efficiency, extending the advance booking schedule from less than a week to consistently maintaining 2 weeks of bookings.Reason for Leaving: Offered the opportunity to work from home directly under my father, a 25-year entrepreneur and CEO, providing a more manageable work-life balance, quality mentorship, and potential for significant performance-based growth.

• Developed and managed client relationships by coordinating with key stakeholders (General Managers, Partners, Investors), tailoring services to meet individual client needs and ensuring high customer satisfaction.• Expanded business through strategic market outreach, developing new relationships with high-end restaurants.• Implemented effective marketing strategies through website and social media development, increasing brand visibility to attract new clients.• Led recruitment and training efforts, interviewing, onboarding, and mentoring 7 team members to ensure exceptional service delivery.• Created and maintained Standard Operating Procedures (SOPs) for customer and client relations, enhancing service consistency and client satisfaction.• Managed the accounting department for payroll, budgets, taxes, and state registrations, ensuring accurate financial management and compliance.Key Achievements:• Successfully developed new business opportunities in the high-end restaurant sector, securing two high-end clients while balancing a full-time college course load.• Enhanced client satisfaction and retention through personalized service offerings and effective relationship management.• Increased overall business revenue by strategically adapting to market demands and expanding the client base.Reason for Leaving: The company was temporarily shuttered in March 2020 when COVID-19 restrictions limited restaurant capacity to 50%, eliminating the need for a valet service. In July 2020, we offered a discounted contract to allow operations to restart so our employees could pay their bills. Eventually, the liability outweighed the minimized profits, and I closed the business permanently.

• Collaborated with client CEO and GM to adapt to an ever-changing environment, managing parking lot availability, hours, and addressing customer complaints with a proactive and solution-focused approach.• Led a team of 4 valet attendants, assisting with onboarding, training, and personal development to ensure successful execution of responsibilities and quality customer service.• Provided high-quality customer service ensuring smooth flow of vehicles and maintaining order in the parking lot as customers arrived and departed.• Ensured availability and optimal condition of equipment and supplies for daily operations, maintaining efficiency and service quality.Key Achievements:• Improved team performance and customer satisfaction through effective leadership and training.• Enhanced operational efficiency by maintaining equipment and supplies in optimal condition.• Successfully managed customer relations, addressing complaints and ensuring a positive service experience.Reason for Leaving: Started my own valet company to apply knowledge gained from college coursework and seek better opportunities for growth and performance-driven compensation.

• Performed all aspects of database management, ensuring accurate and up-to-date records for client and candidate information.• Managed day-to-day scheduling of events for the Lead Recruiter and CEO, coordinating meetings and maintaining an organized calendar.• Processed incoming and outgoing email communication with clients and candidates, ensuring timely and professional responses.Key Achievements:• Maintained accurate and efficient database systems, contributing to smooth recruitment operations.• Effectively managed schedules and communications, ensuring high levels of organization and professionalism.Reason for Leaving: Increased academic workload necessitated a more flexible schedule.