• Direct management of a team of approximately 20 active/temp mobile operators across Ontario, including hiring, performance appraisal activities.• Work closely with Client Service Managers and Account Managers to identify areas of improvement as well as resolve client issues.• Workforce management, including scheduling and planning includes creating and maintaining operations schedule for field staff.• Run daily checks of enforcement systems to confirm operations and schedule technicians as equipment dictates.• Prioritize, plan and execute work efforts, ensuring a balanced workload across the team.• Ensure deployments are completed to meet legislative standards. • Support team to achieve business objectives including the attainment of targets system uptime.• Workforce management, including scheduling and staffing to ensure SLA attainment.• Working closely with staff to manage incident queue to maintain system uptime.• Prioritize, plan and execute work efforts, ensuring a balanced workload across the team.• Ensure tickets are triaged and resolved within agreed SLA.

• Lead a team of unionized employees to success with passion and motivation while supporting our core values of superior customer service• Foster strong working relationships through mutual respect, recognition and commitment.• Demonstrate a drive for results by establishing expectations and targets for individuals and the team.• Administrate day-to-day activities of scheduling, payroll, team meetings, health and safety, coordinate events,etc.• Provide field support and development opportunities for team members;

Bell U development program

Responsible for a crew and reporting to upper management while travelling across Canada for many projectsCommercial Painting (large scale)Understanding and reading blueprintsStrong knowledge of Health and Safety standards.

Union Carpenter (local 27) Concrete Forming