Noah Brennan Email & Phone Number

Denver, Co, Us

Denver, Co, Us

Jessup, Maryland, Us

In my role as an Infrastructure Systems Engineer, I focused on enhancing identity governance, automating processes, and standardizing device management for a rapidly growing global workforce. My key contributions include:- Identity Governance and Privileged Account Management:Managed the implementation of identity governance and privileged account management in Microsoft 365, enforcing identity access management principals. Transitioned service accounts to non-interactive secure tokens and certificates, enhancing security across the organization.- Automation of Account Onboarding:Automated account onboarding using PowerShell and Graph API within Azure Runbooks, reclaiming 1,000 hours annually. Streamlined account setup with SCIM and SSO across all applications, improving efficiency and reducing manual workload.- Global Hardware Standards Initiative:Led the global workplace hardware standards project to support a rapidly expanding geographic footprint, ensuring consistency and reliability in device management.- BYOD Strategy Development:Developed a BYOD strategy that reduced business phone expenses by 40% monthly while protecting data on personal devices, balancing cost savings with security needs.

As an Information Technology Consultant, I leveraged modern endpoint management tools to streamline and enhance client infrastructure. My key achievements include:- Defining Technical Direction:Partnered with clients to assess and validate end-user requirements, guiding system upgrades and implementations. Led webinars and project meetings to communicate updates and best practices, ensuring all stakeholders remained aligned with the latest developments.- Automation and Monitoring:Spearheaded the implementation of automated reporting, active remediation, and ongoing monitoring, which improved efficiency by 30% across multiple client environments. This approach reduced manual intervention by 40% and enhanced overall system reliability.- Cross-Platform Device Management:Managed Android, iOS, Linux, macOS, and Windows devices for various clients, ensuring seamless automatic enrollment, compliance reporting, and efficient package deployments. Implemented tools such as Intune, Jamf Pro, and Kandji to ensure robust and secure endpoint management, supporting environments with up to 3,000 devices and increasing compliance rates by 25%.

San Francisco, California, Us

In my role as an Endpoint Engineer, I enhanced security and efficiency across a complex, geographically distributed environment. My key contributions include:- Automated OS Deployments:Spearheaded the automation of OS deployments for 2,500 Windows and 1,000 macOS endpoints, saving over 500 hours annually and increasing deployment speed by 30% through SCCM, Intune, and Jamf Pro.- Revamped Security Tooling:Transitioned the organization's EDR solution from CrowdStrike to Microsoft Defender, elevating identity and data protection. Implemented advanced security controls, including Conditional Access, Data Loss Prevention (DLP) policies, Multi-Factor Authentication (MFA), Role-Based Access, and Microsoft Purview, fortifying a secure and compliant IT environment.- ITSM Platform Transition:Directed the transition to the FreshService ITSM platform, automating workflows and increasing operational visibility, which improved IT operations' overall efficiency.- Increased System Reliability:Boosted system reliability by automating reporting, remediation, and monitoring processes using Intune, ensuring consistent performance and robust security across all managed devices.

Boca Raton, Fl, Us

As a Service Analyst, I ensured that technology resources facilitated high-level consulting and science-based research. My key contributions include:- Streamlined Computer Configuration:Developed and implemented a more efficient computer configuration process using MECM, reducing setup time per device by 40% while enhancing overall support staff productivity.- Advocacy for Modern Endpoint Management:Championed the adoption of modern endpoint management practices, including the hybrid deployment of SCCM with Intune. I defined and presented detailed technical requirements, leading the successful implementation of these advanced solutions.- Virtualized Environment Support:Led the support for over 20 virtualized applications, ensuring seamless operation of critical licensed software such as ArcGIS and AutoCAD, essential for research and development.- Scripting for Efficiency:Created custom scripts to automate and expedite routine desktop support tasks. These scripts accelerated issue resolution times by 25%.

Whitewater, Wi, Us

As the Lead Technical Analyst, I played a critical role in delivering top-tier IT support services to over 15,000 students living on campus while mentoring those new to the technology field. My key accomplishments include:- Mentorship and Team Efficiency:Developed and led training programs for junior technicians, resulting in a 20% increase in team efficiency and a 15% improvement in client satisfaction. This initiative fostered a culture of continuous improvement and professional growth.- Advanced Network Support:Resolved complex network and connectivity issues, ensuring continuous and reliable service for both staff and students. This work ensured a productive academic environment.- Knowledge Base Development:Created and managed a comprehensive knowledge base for junior technicians, streamlining onboarding and fostering their professional development. This initiative enhanced user satisfaction and ensured operational consistency.

Eau Claire, Wi, Us