Noah Chan Email & Phone Number

Valenzuela, NCR, PH

Oversees the migration operations from Hyper-V to VMware around 600 plus servers, integrates DruvaCloud backups, and implements SentinelOne security endpoints across the serverinfrastructure. Administers the patch management system and streamlines patchdeployment through Ivanti Security Control. Manages and resolves system andinfrastructure escalations.

Makati, National Capital Region, Philippines

I worked for a US-based managed service provider (MSP) which is located in Michiganstate, that provides comprehensive client-server maintenance services. Thisencompasses patch management, firmware updates, and analyzing system logs forfault alerts. The position also entails capacity management for disk space, conductingserver health assessments, and.

Pasig, National Capital Region, Philippines

Part of the team User Experience Center which is tasked with administeringSCCM/Intune for desktops and laptops, overseeing a device inventory exceeding 4000units. This division is accountable for patch management, endpoint security, andaddressing troubleshooting incidents related to application malfunctions.

Philippines

Worked as an IT Shared Services Lead and supervised various projects for diverse clients while overseeing a team of over 8 members who operated 24/7. My role involved providing L1, L2, and L3 support for technical systems critical to business operations. Additionally, I was responsible for resource management, technical oversight, end-user support, service.

Makati

Worked on a project deployment of SCCM 2012 and Active Directory for Meralco company is well-organized to ensure successful deployment and migration.Reporting is utilized to enhance communication between the client and the company's project management team.

Philippines - Marikina

Provide L2 support for end-user management, handle incidents, and service requests. Identify and resolve computer, network, and peripheral issues. Maintain and upgrade computer systems, networks, and software, ensuring operational efficiency. Perform preventative maintenance and install/configure hardware and software solutions.

Philippines

Implementing the National Single Window (NSW) system for import/export in the Philippines involves deploying workstations to key government agencies, training personnel, and generating reports for the Central Headquarters in a 4-month project role.

Philippines

Manages IT tasks such as workstation upgrades, network design, and in-house applications. Ensures workstation compliance and handles asset management for IT department devices.