Assistant General Manager
$2,000,000 annual revenue 73 unit hotel Conference & Restaurant 20 employees• Increased revenue by 10 percent four years running by implementing rate and policy changes. • Increased ADR (Average Dollar per rental) and RevPAR (revenue per units rented) from 55% in 2012 to 80% in 2016• Expanded marketing strategies by introducing the development of Leisure Reservation partnerships with local restaurants, country club golf courses, and wineries• Negotiated 17% occupancy increases through new group sales and contracts with organizations like the L.A. Metropolitan Water District, The British Royal Paratroop Core, ESX Entertainment Movie Productions, and Vietnamese stage production company of “Paris by Night” • Additional responsibilities cover concierge, guest satisfaction and conflict resolution, new hire training, standards and practices adherence reviews, Maintenance, Housekeeping, food service and payroll, accounts receivable/payable oversight.
