* Designed and engineered CRM for a custom apparel company, enabling team to process over $10M in B2B sales, replacing existing offshore engineering team of 5 with single engineer* Designed and engineered an order fulfillment application for a direct to consumer meat supplier, enabling small team of 2 people to process hundreds of highly customized orders a day

* Led fully remote team through earliest Quality engineering initiatives - including vulnerability detection and test coverage metrics in pull requests leading to a substantial increases in LTV and subscriber count* Consulted with CTOs, VPEs and engineering managers on engineering best practices to drive successful adoption of Code Climate’s Velocity tool, generating evangelizing customers who contributed to a net revenue retention of over 120%* Established new Customer Success function and led the growth and support of hundreds of revenue generating customers across two product lines. The first product, Quality, empowers software engineers to jointly and incrementally improve code quality without slowing speed to delivery. The second product, Velocity, provides engineering leaders with concrete delivery metrics to make critical decisions without relying solely on gut instinct.* Improved customer retention of the Quality product by focusing team on connectivity issues, so that the product became embedded in more customers’ workflows* Cultivated engineering, customer support, customer success and marketing teams with psychological safety, which led to being a sought after manager and one with the highest employee retention* Organized two Code Climate conferences focused on pragmatic and adoptable advice for engineering leaders, securing revered engineering leaders as speakers and growing attendee count year over year* Pitched benefits of Velocity to large, fast growing organizations, educating them on the power of using objective metrics to quantify how team growth impacts product delivery, leading to one of the smaller contracts ($5k) growing to over $100k in ARR* Led customer support team, keeping headcount consistently small by advocating for “solve once” solutions to common customer problems, allowing Code Climate to scale with only two full time support members supporting hundreds of customers

* Led 5 person engineering team through large scale integrations with utility companies, loading millions of customers and their energy consumption data, enabling consumers to get personalized recommendations on lowering their energy usage* Represented company’s technology and engineering process in investor presentations, eventually leading team through a successful technical due diligence process which helped secure the sale of Efficiency 2.0 to C3 Energy