Noah Ford Email & Phone Number

Driving transformative employee growth on a global scale through innovative learning and development initiatives. Lead the execution of diverse multimedia projects, including video, podcasting, and system UI design, ensuring the timely delivery of exceptional outcomes. Collaborate with cross-functional teams to sustain project momentum and meet learning objectives. Design and implement engaging marketing strategies across various platforms, amplifying creative storytelling and cultivating a dynamic, immersive learning environment.

Managed and drove AppleCare's learning and development strategy. Supported the implementation and adoption of growth and development initiatives. Implemented omnichannel creative communication and branding strategies and spearheaded the launch of development programs and initiatives globally. Provided adequate representation and connection between the business and strategy teams.

Collected and analyzed critical data from customer interactions to drive improvements in user experience, product design, and support documentation across multiple Lines of Business.

Planned and oversaw creative automation projects across multiple LOBs and cross-functional teams, ensuring timely delivery and launch of global marketing campaigns for Apple services.

Olympia, Wa

Designed and continue to maintain and administrate a technical platform to allow the business owner and their employees to focus on what they do best: building. Ideated solutions for customer management, accounting, social media and web presence, along with G-Suite deployment.

Provided white-glove support for Apple hardware, software, and services, escalating novel cases to engineering, resulting in unrivaled customer satisfaction.

West Allis, Wi

Provided ongoing IT support and administration for a non-profit charitable (Professional Fire Fighters) contact center’s networking and computer systems, including custom software installation and maintenance in addition to physical infrastructure design and installation.

Waukesha, Wi

Supported Parts and Warehouse operations at a nationally top-ranked independent service company, including freight logistics, inventory management, and merchandise photography.