Assists in the planning and operation of Student Success initiatives or projects designed to improve student experiences and outcomes. Responsible for coordinating and carrying out the day-to-day activities of assigned programs, initiatives, or projects. Implements proactive and responsive initiatives or projects to ensure that prescribed activities are carried out in accordance with university wide student success objectives. Conducts tracking, progress monitoring, and analysis of student populations to facilitate student persistence and progress, retention, and/or degree completion. Investigates student inquiries and provides solution-oriented recommendations. Responsible for meeting with assigned student population for problem solving, counseling, or to discuss issues relating to retention, degree completion, or student success. Responsible for advising students over university policies and procedures related to the specific student inquiry or concern. Collaborates with university stakeholders/partners to promote the goals and objectives of Student Success. Supervises and organizes seminars, workshops, and presentations for designated student populations. Prepares regular reports, proposals, manuals, or other documentation for management use or as required for project, program, or initiative. Reviews records and reports of activities to ensure progress toward specified program objectives; recommends modifications to procedures as required to ensure that objective is attained. Maintains records of trends in student issues, policy and procedural modifications, etc. Attends meetings, conferences, seminars, and university-wide events related to the mission and goals of student success and achievement gaps.

Provided guidance and support to students seeking assistance from programs. Led and supported student success projects related to communication, outreach, data analysis, workshops, academic innovation, presentations, and social media. Developed resources and guides geared at helping students prepare for graduation. Worked with student success and academic tools, technology platforms/applications, or CRM software. Assisted with complex student inquiries, solution finding, and making referrals to appropriate campus resources when needed. Collaborated with campus partners, faculty, or students regarding assigned initiatives. Tracked and monitored progress of students for assigned initiative. Performed research functions on topics relating to student success, academic support, university degree planning, student progress, and degree completion. Reviewed data to gather insights relating to student progress and degree completion. Provided support to unit and assist with additional responsibilities as assigned.

Led small group tutoring sessions at Boys & Girls Club of Weslaco and IDEA Weslaco, to help students make connections to past lessons and improve their academic performance. Collaborated with staff and received critical feedback during regular observations, to allow for continued improvement and growth in a classroom setting. Utilized learning tools and trained in innovative curriculum to provide supplemental instruction to students, providing a deeper understanding of the subject matter. Worked with students to find useful study methods and assist in their understanding of key classroom concepts, specifically with math and reading.

Internalized and delivered content at IDEA Public Schools, with grade levels ranging from K-12. Worked closely with administrators and educators, collaborating effectively to create an environment that promotes student success. Maintained accurate records of student performance, attendance, and behavior in the classroom, to ensure that information was documented for reference or analysis. Incorporated new protocols and substitute assignments into daily workflow, following the supervisor’s guidance with ease and adaptability. Delivered a prominent level of compassionate teaching and encouraged students to take an active role in their schooling.