Noah Joyce Email & Phone Number

Atlanta, GA, US

Product lead for the myCoke Fountain & Freestyle mobile app.

Charlotte, North Carolina, US

• Achieved 5 days/week average engagement and 60% 3-month monthly retention, contributing to key product outcomes including a +30% direct deposit adoption rate and a +35% median account balance growth rate in a user’s.
• Facilitated the May 2023 marketing test launch of Truist Long Game, leveraging performance marketing best practices
• Established an end-to-end data framework for monitoring performance to understand product opportunities and deficiencies, and then incorporated those findings into the product roadmap and reported on performance to.
• Built a simplified product business case, profit model, and roadmap from scratch and presented them to senior leaders across lines of business after large changes in overall corporate strategy in September 2023.

Charlotte, North Carolina, US

• Received a Truist Performance Award (awarded annually to the top 1% of performers in the company) for my integral role in bringing Truist Long Game to market on time in February 2023
• Served as the primary facilitator between design (championing an intuitive and delightful UX and partnering on user testing), engineering (crafting specs/user stories and prioritizing the engineering backlog), and.
• Co-led the end-to-end Legal, Compliance, and Risk app review and approval process for Truist Long Game prior to launch

Charlotte, North Carolina, US

• Rotation 1: Security Orchestration Automation and Response (SOAR) Software Engineer
• Worked on a Scrum Team of developers to deliver cybersecurity automation solutions on Palo Alto Network's Cortex XSOAR platform that are leveraged by cybersecurity analysts in the enterprise
• During my 4 months with the team, I contributed 75 Story Points worth of content to production and peer reviewed 39 Merge Requests
• Advocated for a customer-focused mindset for the team, consistently organizing and incorporating feedback and requests from our cybersecurity partners into our backlogRotation 2: Payments Technology Strategic Services.
• Aided in project management of the stand up of a new Proof of Concept application in Payments Technology, facilitating collaboration between internal and external partners to meet project requirements
• Served as Bridge Lead, Incident Manager, and Task Tracker in the Payments Tech Control Room over the course of 7 days during Truist's final large merger event

Arlington, VA, US

• Wrote five reusable Blue Prism VBOs that integrate with the REST APIs of ServiceNow, SharePoint, and VersionOne
• Developed customizable metrics dashboard accessible via web browser to allow internal RPA customers to view valuable data about their automations in production
• Worked to stand up UI Path Automation Hub to facilitate efficiently organizing ideas for automation to push them quickly into development

Norfolk, Virginia, US

• Wrote a robust Bash script to configure any new employee’s workstation to be able to build company software
• Worked on consolidation and cleanup of a Java codebase
• Tested both the User Interface and API of software through direct manipulation and unit testing, respectively

Norfolk, Virginia, US

• Tested both frontend and backend of 4 separate releases of 2 different software products
• Configured customized servers to send to customers
• Aided in installing software and cameras onto the USS Wisconsin in Norfolk, Virginia as part of a philanthropy project for veterans

Bachelor'S Degree, Computer Engineering

Minor In Engineering & Business

High School Diploma