- Leverage social platforms such as Instagram and Snapchat to create engaging content for existing and potential customers.- Provide exceptional customer service, resulting in 20% retention of our customer base- Manage daily operations including scheduling and procurement of all materials

- Provide purchase guidance to customers based on personal interest, store promotions, and preferential parameters.- In 2023 top seller of protection plans (115) and tech services (71), generating the most dollars as a tech. ($ 4,995.02).- After excelling in Sales Associate and Tech Salesmen roles recently promoted to Shipping Supervisor.- Upsell tech products, warranty packages, and refill programs based on customer needs to maximize store revenue.- Promote store credit cards and reward memberships to maximize customer engagement with Staples loyalty program- Maintain up to date product knowledge of 500+ SKU’s and information on upcoming product releases.- Accountable for walking the sales floor, proactively and reactively assisting customers with questions and purchases.- Perform general store upkeep during and after closing to maintain store cleanliness, organization of shelves and restocking of inventory.

- Established and maintained a client base to pitch and sell Cutco cutlery. A- Responsible for venturing into public spaces to identify customers willing to purchase products.- Participated in weekly team meetings to discuss sales figures and share best practices to help increase overall revenue.- Developed keen listening skills which reduced the time needed to close new clients.