Results-driven professional with a strong background in insurance claims and customer service. Demonstrated expertise in conducting thorough investigations, analyzing complex insurance policies, and maintaining meticulous documentation to ensure regulatory compliance. Skilled in handling a diverse range of claims, including property, auto, and workers compensation. Proficient in collaborating with various stakeholders, such as medical professionals and legal counsel, to develop effective treatment plans and return-to-work strategies. Additionally, experienced in fostering community engagement and maintaining student well-being as a Resident Assistant. Known for exceptional interpersonal and communication skills, with a track record of creating a positive and supportive environment.