Project Manager
Rochester, New York, United States
- Managed 10+ simultaneous projects with a combined budget of $12M, consistently delivering 15% under budget and 20% ahead of schedule.- Led the migration of legacy systems to cloud solutions, reducing operational costs by 22% and increasing system uptime to 99.9%.- Established a PMO, raising project success rates from 65% to 92% within 18 months through enhanced project oversight and resource management.- Mentored and developed a team of 8 junior project managers, improving team performance metrics by an average of 40%.- Drove a process automation initiative that cut manual reporting time by 40%, accelerating decision-making processes.- Led the implementation of Enterprise Resource Planning (ERP) solutions, managing cross-functional teams to integrate ERP systems with existing business processes, improving operational efficiency by 20%.- Managed end-to-end IT infrastructure projects including server migrations, networking upgrades, and cloud-based infrastructure implementations, ensuring scalability, reliability, and compliance with security protocols.- Oversaw the development and execution of Request for Proposal (RFP) processes for large-scale technology procurement, ensuring vendor selection aligned with business objectives, cost controls, and technical requirements.- Directed CRM system deployment and integration projects for sales and customer support teams, optimizing customer relationship management and improving customer data visibility and reporting.- Collaborated with stakeholders to ensure infrastructure enhancements such as data center migrations, disaster recovery planning, and network optimization, resulting in improved system uptime and operational continuity.- Led IT infrastructure upgrades including network configuration, server optimization, and cloud infrastructure deployment to support enterprise-wide applications and services.