Collaborate with a team of security professionals to support the Office of Information Security, specializing in incident response, digital investigations, and digital forensics.Mentor and delegate tasks to student workers in a student-run Security Operations Center (SOC), providing hands-on learning and growth opportunities.Communicate complex security concepts to both technical and non-technical stakeholders through presentations, training sessions, and technical documentation.Develop and maintain technical documentation, including designs, specifications, processes, and workflows, to support operational and project goals.Conduct risk assessments, vulnerability analyses, and security reviews to identify potential risks and recommend mitigation strategies.Assist with internal and external audit compliance by providing required artifacts to Governance, Risk, and Compliance teams.Participate in cybersecurity investigations, including forensic analysis and e-discovery, to gather facts and identify potential threats.Provide guidance to business units on implementing security objectives, managing risks, and resolving security violations.

* Responds to Endpoint Detection alerts and effectively mitigates risk* Manages and responds to requests for new applications and creates policies with a security mindset* Manages tech aspect of onboarding processes for new staff members* Ensures new user provisioning using Entra and Active Directory* Utilizes Powershell scripts and cmdlets to remotely manage workstations * Works alongside IT manager to meet CMMC compliance utilizing NIST 800-171 and ISO 27001 standards* Effectively manages end user support* Creates cyber awareness material for ongoing user training

* Proactively reached out to over 40 healthcare clinics daily to address issues and concerns related to medical devices.* Conducted troubleshooting and resolution procedures for devices that had issues or fell offline, ensuring minimal disruption to clinic operations.* Utilized Salesforce to maintain accurate records of clinic interactions, device issues, and resolutions, ensuring effective communication and collaboration within the team.* Leveraged MDM software to remotely diagnose and rectify device problems, minimizing downtime and optimizing device performance.* Developed and executed Linux scripts to automate routine maintenance tasks, enhancing system efficiency and reliability.* Collaborated closely with cross-functional teams including sales, technical support, and product development to provide comprehensive solutions to clinic needs and challenges.* Demonstrated exceptional customer service skills in addressing inquiries, providing technical assistance, and ensuring overall satisfaction of clinic personnel.

Effectively communicates with a team to keep product rotated and visually appealing

Works with a team to meet company goals regarding produce preparation

Leads small groups of new students through the virtual Orientation program

Demonstrates strong problem solving skills by staying calm and quickly analyzingsituationsMediates and provides conflict resolution in a professional manner