Digital Sales Manager, Inbound Accountant
CurrentResponsible for a team of 6 inbound phone sales consultants and 4 inbound chat consultants tasked with having consultative conversations with accountants and their clients to right fit them with QuickBooks full ecosystem of solutions.• FY23 Platinum Club Winner 118.9% ITQ Q1 and Q3 Top performing Small Firm Accountant team in FY23• Implement the GROW coaching methodology in weekly meetings with each sales consultant to create coaching plans to target skill gaps.• Lead peers in weekly call calibrations to align on conversation scorecard used to score consultant calls.• Conduct interviews with potential new hires to identify individuals that match the values and skillset required for the Digital Sales Consultant role.