- Reporting directly to Head of Operations to manage full P&L responsibility for the Austin Branch- Recruited to bring newfound success and stability to the Austin Branch- Manage 8 direct reports- Implemented new operational practices that brought a 90% reduction in installation errors and a 30% increase in average monthly revenue. As well as setting the new highest monthly revenue and profit in Branch history-Added 4 new long term customers through recommendations from our operational efficiency and quality assurance

- Hired to directly manage the complete construction of 12-15 houses at any given time- Supervised up to 10 different subcontractors daily- Consistently stayed on time and on budget- Averaged 9/10 customer satisfaction on post closing surveys- Created master schedules for short handed trades to ensure efficiency and optimization- Awarded community of the quarter for DFW in 2021 for our customer satisfaction scores, budget management, and timeline accuracy - Selected to Construction manager committee to collaborate with other departments to better increase operational performance

- Assisted in the daily field operations of 2-4 custom projects - Managed/Supervised subcontractors- Attended customer meetings including pre build design meetings and site walks- Assisted in the entire permitting process - Ensured the acceptable quality and standards were met for custom home projects