Business Operations Consultant
CurrentStrategic Process Improvements--Conducted end-to-end customer journey analysis and transformation of internal business operations, identifying and rectifying inefficiencies to enable sustainable scaling through strategic automation and process simplification.--Aligned executive leadership's strategic vision with operational execution, ensuring seamless project delivery within scope and time, thereby enhancing organizational efficiency and driving sustainable growth for startups.--Bridged critical gaps in business systems and processes by developing and implementing innovative automation strategies, ensuring streamlined communication and operational efficiency across the entire customer lifecycle.