Noah Anongdeth Email & Phone Number

Dallas-Fort Worth Metroplex

Liaison between sales and supply chain to understand current and future requirements to ensure realistic delivery timelines Source and provide optimal solutions for customers considering inventory availability, freight, customer-required timing, and capacity at site locations.Manage inventory levels and track equipment availability. Conduct regular audits.

Irving, Texas, United States

• Provides high quality and friendly phone support to stores and other offsite personnel. Documents each incident and request with detailed information. Follows up ongoing incidents by providing status updates.
• Utilizes all available support tools to troubleshoot and research incidents such as OneNote, Microsoft Remote Tools, ServiceNow, and other Sally Support tools.
• Analyzes network connectivity issues with ability to troubleshoot analog modems and standard broadband modems and routers. Able to break down and supply appropriate data to Interface Security Systems to address more.
• Maintains knowledge of POS hardware so as to provide accurate descriptions and instructions to store personnel.
• Configured hardware and granted system permissions to new employees.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Dallas/Fort Worth Area

• Ensured the team meets production targets by consistently executing the standardized work and monitor productivity; increasing ELS & effectiveness rate by 10%.
• Performed recordkeeping tasks and reports including inventory management, order tracking, and quality control.
• Mentored 10-20 team members on process improvement, on time delivery, and consistent feedback.

• Assisted 5-10 workers throughout the shift giving employee self assessment and feedback to improve their work performance.
• Updated product records and resolving note line issues at the end of each shift every week.
• Collaborated with 7 departments of the warehouse to ensure that orders are completed and delivered on time.